Experience

Clearcover

• United States
• Insurance
• 200 - 300 Employee

• Estimating Resolution Specialist

  • Jan 2023 - Present

• Auto Claims Adjuster

  • Nov 2021 - Present



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Automotive Claims Adjuster

  • Feb 2020 - Dec 2021



Travelers

• United States
• Insurance
• 700 & Above Employee

• Claim Professional

  • Jan 2018 - Feb 2020



AUTO NATION FORD

• HOUSTON,TX

• SSC ACCOUNTING COORDINATOR

  • Mar 2017 - Sep 2017

  Responsible for the finance quality control and review function. Checks deal paperwork for accuracy after F&I Manager has signed off on the deal and prior to the deal leaving the store for the Shared Service Center (SSC). Prepare daily deposits Package deal for SSC Verify deal meets revenue recognition policy Review 100% of documents for accuracy (customer, lien holder, manufacturer, county and financial information) Title Work Product Agreements Rebate and Incentive forms (verify meets program requirements and includes pin numbers) Retail installment contracts and Lease agreements Verify payoff worksheets are complete, contain a per diem and have at least 10 days remaining in the “good-thru” date Verify all required fields are completed on F&I products, send letters with corrected copies for omitted information Verify agreement to provide insurance (ATPI) is valid and binder is attached, if required Verify Retail Installment Contract / Lease Agreement agrees with ADP Recap Prepare and ship lender packages Assist in handling customer calls regarding title work and products sold in F&I department Prepare daily communication package to SSC (invoices, deals, etc.) Additional responsibilities as assigned



Gene Bostic - State Farm Agent

• Insurance
• 700 & Above Employee

• Auto Claims Respresentstive

  • Aug 1993 - Oct 2016

  Claim Representative • Analyze claims to determine extent of company’s liability, complete vehicle evaluations, extend offers, and approve or deny claims presented. Specialized in Total Loss. • Maintain and manage a high volume case load with accuracy and proficiency. • Review and maintenance /repair receipts and photos of vehicles and make adjustments accordingly. • Perform multi state claim handling. Learning jurisdictional and titling laws for each state worked. • Negotiate settlements with policyholders and claimants in accordance with policy provisions. • Proactively manage claims cost and expenses. • Collaborate with insurance agents, attorneys, rental agencies, medical providers, lienholders and body shops to bring claims to a fair resolution. Public Affairs Assistant • Assisted the Public Affairs Specialist in promoting and branding the company name through community and educational outreach. • Attended and coordinated events such as Child Safety Programs, Habitat for Humanity, Financial Seminars and teenage driving responsibility programs with local High Schools. • Facilitated meetings and programs for employees at our local offices to recruit and solicit volunteers for such programs. Senior Executive Assistant • Provided support to Section and Team Managers and claim representatives zone-wide and on a national level. • Composed correspondence and other communications, coordinated management meetings, special events and travel arrangements for top executives. • Maintained calendar for executives, prioritized incoming projects and prepared expense reports. • Prepared and maintained confidential reports. • Answered a high volume of incoming calls and in-person inquiries from clients and colleagues. • Assisted and interfaced with all levels of management. Supported and met organizational goals.