Melissa Runfola, PHR, SHRM-CP
Human Resources Manager at Winland Foods- Claim this Profile
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Bio
Sue Gembala
I had the pleasure of working with Melissa for 8 years at Delaware North while we were members of the Talent Acquisition Department and then when she moved into her most recent role as HR Compliance Manager. Melissa is a detail orientated, process driven human resource professional who is skilled at building relationships. She is someone who dives in and does whatever it takes to learn the business in order to better support her internal and external customers. She is not afraid to question the status quo in order to improve efficiencies. I highly recommend Melissa.
Penny Emery, MS, SPHR, SHRM-SCP
Melissa has an incredible analytical and detail orientation abilities that have made her successful as a recruiter and in HR compliance. These specialties make her a very well-rounded HR leader who can balance doing right by the company with doing right by the job candidate/employee. Her shift from recruiting to compliance management appeared seamless to me as I went from being her team member to a stakeholder. She asks the questions that you didn't think about to help uncover the best solution. Melissa has a direct yet sensitive, personal approach, which enables her to work well with her colleagues at any level by not avoiding the problems that otherwise get hung up in both productivity and politics. Because of this, people respect her and see Melissa as a go-to person for input and assistance. I rely on her quite a bit to help break down a business problem to get to the best option for resolution, and I know she an excellent source for domain knowledge within the organization.
Sue Gembala
I had the pleasure of working with Melissa for 8 years at Delaware North while we were members of the Talent Acquisition Department and then when she moved into her most recent role as HR Compliance Manager. Melissa is a detail orientated, process driven human resource professional who is skilled at building relationships. She is someone who dives in and does whatever it takes to learn the business in order to better support her internal and external customers. She is not afraid to question the status quo in order to improve efficiencies. I highly recommend Melissa.
Penny Emery, MS, SPHR, SHRM-SCP
Melissa has an incredible analytical and detail orientation abilities that have made her successful as a recruiter and in HR compliance. These specialties make her a very well-rounded HR leader who can balance doing right by the company with doing right by the job candidate/employee. Her shift from recruiting to compliance management appeared seamless to me as I went from being her team member to a stakeholder. She asks the questions that you didn't think about to help uncover the best solution. Melissa has a direct yet sensitive, personal approach, which enables her to work well with her colleagues at any level by not avoiding the problems that otherwise get hung up in both productivity and politics. Because of this, people respect her and see Melissa as a go-to person for input and assistance. I rely on her quite a bit to help break down a business problem to get to the best option for resolution, and I know she an excellent source for domain knowledge within the organization.
Sue Gembala
I had the pleasure of working with Melissa for 8 years at Delaware North while we were members of the Talent Acquisition Department and then when she moved into her most recent role as HR Compliance Manager. Melissa is a detail orientated, process driven human resource professional who is skilled at building relationships. She is someone who dives in and does whatever it takes to learn the business in order to better support her internal and external customers. She is not afraid to question the status quo in order to improve efficiencies. I highly recommend Melissa.
Penny Emery, MS, SPHR, SHRM-SCP
Melissa has an incredible analytical and detail orientation abilities that have made her successful as a recruiter and in HR compliance. These specialties make her a very well-rounded HR leader who can balance doing right by the company with doing right by the job candidate/employee. Her shift from recruiting to compliance management appeared seamless to me as I went from being her team member to a stakeholder. She asks the questions that you didn't think about to help uncover the best solution. Melissa has a direct yet sensitive, personal approach, which enables her to work well with her colleagues at any level by not avoiding the problems that otherwise get hung up in both productivity and politics. Because of this, people respect her and see Melissa as a go-to person for input and assistance. I rely on her quite a bit to help break down a business problem to get to the best option for resolution, and I know she an excellent source for domain knowledge within the organization.
Sue Gembala
I had the pleasure of working with Melissa for 8 years at Delaware North while we were members of the Talent Acquisition Department and then when she moved into her most recent role as HR Compliance Manager. Melissa is a detail orientated, process driven human resource professional who is skilled at building relationships. She is someone who dives in and does whatever it takes to learn the business in order to better support her internal and external customers. She is not afraid to question the status quo in order to improve efficiencies. I highly recommend Melissa.
Penny Emery, MS, SPHR, SHRM-SCP
Melissa has an incredible analytical and detail orientation abilities that have made her successful as a recruiter and in HR compliance. These specialties make her a very well-rounded HR leader who can balance doing right by the company with doing right by the job candidate/employee. Her shift from recruiting to compliance management appeared seamless to me as I went from being her team member to a stakeholder. She asks the questions that you didn't think about to help uncover the best solution. Melissa has a direct yet sensitive, personal approach, which enables her to work well with her colleagues at any level by not avoiding the problems that otherwise get hung up in both productivity and politics. Because of this, people respect her and see Melissa as a go-to person for input and assistance. I rely on her quite a bit to help break down a business problem to get to the best option for resolution, and I know she an excellent source for domain knowledge within the organization.
Credentials
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Recruiter Academy Certified Recruiter
Lean Human CapitalAug, 2013- Nov, 2024 -
Advanced Recruiting Trends
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High Performing Teaming Certified
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Lean Human Capital Certification
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PHR
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SHRM-CP
SHRM
Experience
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Winland Foods
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United States
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Food and Beverage Manufacturing
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200 - 300 Employee
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Human Resources Manager
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Sep 2020 - Present
Responsible for full-cycle recruitment for both hourly and salaried staff, onboarding, workforce planning, talent development, change management, employee relations, performance management, payroll, worker’s compensation, compensation, employment law and compliance, and HR reporting. • As a key member of the Plant Leadership Team, provide sound advice and coaching to department managers on all HR related areas that impact the plant. • Provides advice to front line leadership team on… Show more Responsible for full-cycle recruitment for both hourly and salaried staff, onboarding, workforce planning, talent development, change management, employee relations, performance management, payroll, worker’s compensation, compensation, employment law and compliance, and HR reporting. • As a key member of the Plant Leadership Team, provide sound advice and coaching to department managers on all HR related areas that impact the plant. • Provides advice to front line leadership team on employee relations issues, including attendance management, conflict management and the progressive discipline process. • Manage employee relation concerns and conduct investigations including providing recommendations such as performance improvement plans, counseling and employment decisions. Partner with legal team and Director as needed. • Builds effective relationships with operational departments to understand their business goals and to proactively identify and implement solutions that align with organizational strategies. • Manages multiple requisitions concurrently and takes accountability for recruitment delivery targets. • Leads talent management programs, including performance review cycle tracking, individual development plans, and succession planning. • Coordinates and facilitates onboarding programs. • Identifies opportunities to optimize business processes in Workday to create efficiencies for the HR team • Participates in plant staff meetings to ensure an integrated business partnership and strong link with strategy and the direction of the business. • Leverages system generated reports to conduct regular audits and provide relevant reports. • Critically analyzes HR data for identifying trends and preparing HR plans (i.e. performance management tracking, vacancy reports, HR scorecard, retention rates, etc.) • Visible to all production shifts. • Manages an HR department team of two. Show less Responsible for full-cycle recruitment for both hourly and salaried staff, onboarding, workforce planning, talent development, change management, employee relations, performance management, payroll, worker’s compensation, compensation, employment law and compliance, and HR reporting. • As a key member of the Plant Leadership Team, provide sound advice and coaching to department managers on all HR related areas that impact the plant. • Provides advice to front line leadership team on… Show more Responsible for full-cycle recruitment for both hourly and salaried staff, onboarding, workforce planning, talent development, change management, employee relations, performance management, payroll, worker’s compensation, compensation, employment law and compliance, and HR reporting. • As a key member of the Plant Leadership Team, provide sound advice and coaching to department managers on all HR related areas that impact the plant. • Provides advice to front line leadership team on employee relations issues, including attendance management, conflict management and the progressive discipline process. • Manage employee relation concerns and conduct investigations including providing recommendations such as performance improvement plans, counseling and employment decisions. Partner with legal team and Director as needed. • Builds effective relationships with operational departments to understand their business goals and to proactively identify and implement solutions that align with organizational strategies. • Manages multiple requisitions concurrently and takes accountability for recruitment delivery targets. • Leads talent management programs, including performance review cycle tracking, individual development plans, and succession planning. • Coordinates and facilitates onboarding programs. • Identifies opportunities to optimize business processes in Workday to create efficiencies for the HR team • Participates in plant staff meetings to ensure an integrated business partnership and strong link with strategy and the direction of the business. • Leverages system generated reports to conduct regular audits and provide relevant reports. • Critically analyzes HR data for identifying trends and preparing HR plans (i.e. performance management tracking, vacancy reports, HR scorecard, retention rates, etc.) • Visible to all production shifts. • Manages an HR department team of two. Show less
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CarMax
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United States
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Retail
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700 & Above Employee
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Human Resources
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Aug 2020 - Sep 2020
• Provided customer service support to associates and managers on COVID-19 processes. • Ensured accurate maintenance of documentation in Salesforce CRM system. • Provided customer service support to associates and managers on COVID-19 processes. • Ensured accurate maintenance of documentation in Salesforce CRM system.
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Delaware North
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United States
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Hospitality
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700 & Above Employee
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Human Resources Compliance Manager
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Nov 2018 - Jul 2020
• Partnered with employment legal counsel, COEs and executive decision makers; operationalized policies and programs to ensure compliance with federal, state, and local employment, wage and hour regulations. Resulting in reduced penalties and audit findings. • Consulted with leaders to develop and execute change management strategies. Strategic partner responsible for aligning business objectives / organizational goals by driving initiatives through collaboration while understanding the… Show more • Partnered with employment legal counsel, COEs and executive decision makers; operationalized policies and programs to ensure compliance with federal, state, and local employment, wage and hour regulations. Resulting in reduced penalties and audit findings. • Consulted with leaders to develop and execute change management strategies. Strategic partner responsible for aligning business objectives / organizational goals by driving initiatives through collaboration while understanding the pulse of the organization • Centralized background checks process for 200 locations. Mitigating risk through compliance and consistent adjudication decisions. • I-9/e-verify and new hire portal management oversight resulting in a streamlined process for new hires enhancing the candidate experience. • Managed, coached and developed two direct reports. • Project management – background check process, I-9, new hire portal, DOT program, RFP for HCM & ATS.
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Sr. Talent Advisor/Recruiter
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Sep 2013 - Nov 2018
• Performed full life cycle talent acquisition across the US for 40+ operations. • Partnered with operations, HR and executive leadership to understand the needs of the business to provide effective proactive solutions. Participated in workforce and succession planning resulting in a strategic plan on talent gaps. • Participated on new business pro-forma and executed on staffing needs for 10+ new opening operations. • Project management - standardized interview templates, new unit… Show more • Performed full life cycle talent acquisition across the US for 40+ operations. • Partnered with operations, HR and executive leadership to understand the needs of the business to provide effective proactive solutions. Participated in workforce and succession planning resulting in a strategic plan on talent gaps. • Participated on new business pro-forma and executed on staffing needs for 10+ new opening operations. • Project management - standardized interview templates, new unit opening process, on-boarding program and service level agreement.
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Recruiter
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Mar 2010 - Sep 2013
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Human Resources Generalist
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Mar 2009 - Mar 2010
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Human Resources Assistant
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Jun 2007 - Mar 2009
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Birdair, Inc.
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United States
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Construction
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1 - 100 Employee
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Sales & Marketing Assistant
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2005 - 2007
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Education
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Medaille University
Bachelor of Science, Human Resource Management