Melissa Ricks

Scheduling Specialist at Evolution
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Location
Philadelphia, Pennsylvania, United States, US

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Experience

    • United States
    • Computer and Network Security
    • Scheduling Specialist
      • Jun 2023 - Present

    • Floor Supervisor
      • Jun 2022 - Jun 2023

      - Ensuring a high level of customer service by engaging with players, resolving issues, and maintaining a friendly and professional demeanor at all times- Manage game flow and ensure fair play by following company protocols and proceduresCollaborate with other team members to create an engaging and immersive gaming experience- Participate in regular training and development programs to improve business /work experience

    • Blackjack Dealer
      • Dec 2021 - Jun 2022

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Manager
      • Mar 2022 - Present

      - creating and executing social media strategies and content that engage with the target audience, increase brand awareness, and drive business results - managing social media accounts - staying up to date with the latest social media trends and best practices - creating and executing social media strategies and content that engage with the target audience, increase brand awareness, and drive business results - managing social media accounts - staying up to date with the latest social media trends and best practices

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Freelance Model
      • Jun 2020 - Present

      - Marketing self / finding clients - Negotiating rates and contracts - Sometimes providing own wardrobe and makeup - Collaborating with photographers and other creatives - Marketing self / finding clients - Negotiating rates and contracts - Sometimes providing own wardrobe and makeup - Collaborating with photographers and other creatives

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Retail Sales Specialist
      • Sep 2017 - Mar 2020

      - Utilize consultative selling techniques to effectively communicate the value of Xfinity's product offerings and tailor sales presentations to meet the needs and interests of each customer - Respond to customer inquiries and resolve service-related issues promptly and effectively - Attend weekly sales meetings and participate in regular training programs to stay up-to-date on product offerings and improve sales techniques - Collaborate with cross-functional teams to ensure timely installation and service delivery, and to resolve complex customer issues Show less

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