Job File Coordinator

• Aug 2016 - Present

Emergency Services Coordinator

• May 2015 - Apr 2016

As Coordinator, facilitated day-to-day production administrative functions including: Taking and scheduling calls for service; liaising with insurance carriers and property owners; maintaining vendor program compliance (Contractor Conn); entering and updating information into production management system (PSA); initiating building materials sampling (ITel Mobile). As Coordinator, facilitated day-to-day production administrative functions including: Taking and scheduling calls for service; liaising with insurance carriers and property owners; maintaining vendor program compliance (Contractor Conn); entering and updating information into production management system (PSA); initiating building materials sampling (ITel Mobile).

Order Processor/Shipping

• Nov 2010 - Jun 2013

Review all aspects of orders placed by customer service to ensure customer receives correct product(s).Generate and distribute work orders to factory.Generate and distribute sales order confirmations via email and US mail.Prepare all shipping documents for domestic and international shipments.Prepare domestic and international UPS shipments.Contact various shipping agents to schedule shipping. Review all aspects of orders placed by customer service to ensure customer receives correct product(s).Generate and distribute work orders to factory.Generate and distribute sales order confirmations via email and US mail.Prepare all shipping documents for domestic and international shipments.Prepare domestic and international UPS shipments.Contact various shipping agents to schedule shipping.

Evictions Processor

• Sep 2009 - Nov 2010

Generated and mailed out all eviction documentsConsulted with attorneys when response to eviction pleadings were filedKept track of where each file was in the eviction processAnswered questions from debtors/tenants in regards to eviction processContacted Sheriff to coordinate eviction, notified client of eviction date and process Generated and mailed out all eviction documentsConsulted with attorneys when response to eviction pleadings were filedKept track of where each file was in the eviction processAnswered questions from debtors/tenants in regards to eviction processContacted Sheriff to coordinate eviction, notified client of eviction date and process

Customer Service Rep

• Apr 2000 - Aug 2008

Generated reports of sales, backorder listings and cancelled orders using in-house database softwareCompiled and maintained records of business transactions and office activitiesRecorded orders for merchandise and serviceResolved complaints with 100% customer satisfactionOverall office support to include major data entry/retrieval tasks, management support, customer liaison Generated reports of sales, backorder listings and cancelled orders using in-house database softwareCompiled and maintained records of business transactions and office activitiesRecorded orders for merchandise and serviceResolved complaints with 100% customer satisfactionOverall office support to include major data entry/retrieval tasks, management support, customer liaison

Dispatcher/Customer Service

• Aug 1999 - Apr 2000

Overall office duties of busy towing companyDispatched tow truck or service truck to stranded vehicleAnswered telephone and obtained and recorded on-road service card information to include location of disabled vehicle, nature of vehicle malfunction, etc.Maintained files of road service cards Overall office duties of busy towing companyDispatched tow truck or service truck to stranded vehicleAnswered telephone and obtained and recorded on-road service card information to include location of disabled vehicle, nature of vehicle malfunction, etc.Maintained files of road service cards

Administrative Assistant

• Jul 1992 - Jul 1999

Utilized in-house HR database system to generate reports of time-and-attendance records, terminations, new hires, transfers, etc.Reviewed and answered various HR correspondenceRestructured and improved Purchasing Department for three race track locations, achieving exceptional results Utilized in-house HR database system to generate reports of time-and-attendance records, terminations, new hires, transfers, etc.Reviewed and answered various HR correspondenceRestructured and improved Purchasing Department for three race track locations, achieving exceptional results