Experience

revolutioniseSPORT

• Australia
• Spectator Sports
• 1 - 100 Employee

• Executive Assistant

  • Dec 2022 - Present

  revolutioniseSPORT is the emerging market leader in online sports management. revolutioniseSPORT proudly supports 250 governing bodies and 16,500 clubs across ANZ, Singapore, Europe, South Africa & Canada, with more organisations joining up daily. Our clients include the Australian national sports of Rowing, Diving, Ski & Snowboard, Table Tennis, Dragon Boat, Skate, Boxing, and Gridiron. Our platform allows sporting organisations of all shapes and sizes to: - manage memberships, communications, registrations & payments - schedule competitions & fixtures and dynamically track attendance, results & rankings - maintain healthy governance with tools for meeting minutes, tasks management, incident reporting and injury tracking



Hanson Australia

• Australia
• Wholesale Building Materials
• 500 - 600 Employee

• Head Office Administrator

  • May 2022 - Dec 2022

  • Be the face of the business welcoming on-site visitors in a professional and friendly manner, determine nature of business, and announce visitors to appropriate HO Staff Member • Coordinate office maintenance, services and general requirements to ensure continuity of services at the office and maintain relevant record keeping • Manage day to day running of facilities, incoming and outgoing calls and correspondence including arranging couriers as required • Arranging meetings & booking meeting rooms and catering services • Engage with Senior Executives and organise travel and accommodation as well assist with financial reconciliation



Insurx

• Australia
• Insurance
• 1 - 100 Employee

• Claims Consultant

  • May 2021 - May 2022

  • End to end management of claims - managing my own portfolio • Assessment and settlement of claims in relation to policy coverage • Liaising with internal and external stakeholders throughout the investigation of the claim • Investigate, assess, and escalate any concerns to management • Coordinating any claim decisions with internal and external contractors to action • Responding to client/customer/trade related queries (via phone calls and emails) • Maintaining a high level of data entry - updating file notes and using internal systems to keep internal and external clients informed • Organising tow and hire cars • Invoice payments and submitting remittance advice • Drafting legal letters and offers to solicitors and recovery agents • Total loss settlement to the client • Working to meet set key performance indicators



JD Sports Australia & New Zealand

• Australia
• Retail
• 400 - 500 Employee

• Textiles Department Manager

  • Aug 2020 - May 2021

  • Assist the store manager to drive all key performance indicators to deliver growth on budget • Supervise and manage twelve (12) staff• Creating and maintaining the staff roster that compliments the business needs and involves rostering staff to deliver work on time and within budget following reform rostering principals• Utilise company reporting to deliver departmental growth on budget • Recruitment and onboarding of new team members • Induct and train team members to to build bench strength for future expansion• Uphold company retail standards and deliver store visual excellence • Manage customer experience standards in store through effective floor management• Work with the back of house team to deliver shop floor product availability

• Sales Assistant

  • Nov 2018 - Aug 2020

  • Assist customers with queries, processing sales, returns and gift vouchers• Assist my Department Manager and share product knowledge with customers • Escalate any customer complaints to management • Work under the guidance and support of my Store Manager and overall team to achieve KPI’s and targets • Ad-hoc take as required to upkeep store presentation