Experience

Emkat, a Barcodes Group Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Coordinator

  • Jan 2021 - Present

  Coordinates short, run-rate projects and oversees project activities from sale through transition to support. Accountable for setting project SLAs and engages technical and operations staff through configuration, kitting and shipping. Coordinates routine/recurring work, resolves issues and manages customer expectations.

• Field Sales Support Specialist

  • Jan 2019 - Jan 2021

  -Worked directly with customers to support account executives with quoting, order placement, order management and general inquiries-Fielded and coordinated repair requests-Assisted with contract management and renewals-Handled inbound calls and customer correspondence-Various projects related to ERP and CRM migration-Worked daily with Dynamics 365, Quickbooks, and NetSuite



Caribou Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Manager

  • Oct 2018 - Dec 2018

  Tracked inventory, provided superior customer service, opened and readied the store for business M-F Tracked inventory, provided superior customer service, opened and readied the store for business M-F



WHYM Craft Beer Cafe

• Beertender/ Administrative Assistant

  • Dec 2015 - Aug 2018

  • Interacted with customers• Worked together with fellow servers for superior service• Updated inventory processes, application, and staff handbook • Interacted with customers• Worked together with fellow servers for superior service• Updated inventory processes, application, and staff handbook



Saint Michael's College

• United States
• Higher Education
• 400 - 500 Employee

• Writing Coach

  • Mar 2016 - May 2018

  • Consulted with students on all stages of the writing process• Facilitated editing and brainstorming sessions • Consulted with students on all stages of the writing process• Facilitated editing and brainstorming sessions



Einsteins Bagels

• Barista

  • Sep 2015 - May 2018

  • Served food and coffee• Maintained front end inventories• Reconciled cash drawer • Served food and coffee• Maintained front end inventories• Reconciled cash drawer



Action Kids at Brentwood Commons

• Team Leader/ Camp Counselor

  • Jun 2015 - Aug 2017

  • Facilitated group activities and engage with children ages 3-16• Managed a staff team of 6 to 8 counselors • Facilitated group activities and engage with children ages 3-16• Managed a staff team of 6 to 8 counselors



Memories Ice Cream

• Ice Cream Scooper

  • Mar 2012 - Jun 2015



Marshalls Distribution Ctr

• United States
• Consumer Services
• 700 & Above Employee

• Holiday Sales Associate

  • Oct 2013 - Jan 2014