Experience

Emmanuel Hospice

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Business Development

  • Apr 2023 - Present



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Regional Director of Sales

  • Jan 2022 - Apr 2023



Supplemental Health Care

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Client Services Manager

  • Aug 2021 - Feb 2022



Kindred at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Hospice Specialist

  • Oct 2017 - Aug 2021

• Senior Home Health Specialist

  • Sep 2009 - Oct 2017

  Responsible for selling traditional homecare services, specialty programs, and hospice care in the Greater Grand Rapids Market. Specific duties include:• Account sourcing, identification and development. • Servicing and growing hospital, senior living, skilled nursing, physician, and non-traditional accounts.• Presenting educational programs for referral sources to keep them current on clinical offerings.• Achieving over 60% territory growth while managing appropriate payer mix to drive revenue.• Manages territory roster, selecting and prioritizing accounts in accordance with the market/territory sales plan. Maintains detailed territory management system records. • Meets regularly with branch and regional leadership to report sales activity, identify new opportunities, and collaborate on service challenges. • Works in partnership with Hospice Division counterparts to represent the company’s comprehensive home health and hospice deliverables. • Selected for the Peer Mentor Program 2012, 2013, 2014, 2015, 2016, 2017.Hosts weekly calls with each mentee to share knowledge of company initiatives and assist in professional development. Responsible for regular ride alongs and feedback provided to Area Director of Sales. Accountable for mentee's success. Show less



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Community Relations

  • Sep 2006 - Sep 2009

  Secured pre-open sales for start up community in new market, exceeded expectations with 31 deposits secured before construction was completed. Additional duties included: • Achieved and maintained budgeted census, serving 75 residents with capacity for 85 (88% occupancy at 23 months open). • Exceeded productivity standards with a 94% (annual average) closing ratio compared to a 70% expectation. • Successfully introduced new senior living product to referral sources by consistently achieving 2 professional referrals per week. • Generated referrals from professional contacts including hospitals, physicians, rehabilitation facilities, and home health agencies. Consistently exceeded expectation of 10 professional referrals per month. • Planned and hosted community events targeting professional referral sources and general public. Show less



Hearthstone Assisted Living

• Hospitals and Health Care
• 1 - 100 Employee

• Community Relations Director

  • Sep 2005 - Sep 2006

  Responsible for securing and coordinating new resident move-ins; including introduction of services, closing the sale, and assessing residents to determine the level of care needed by meeting with physicians, case managers and social workers in the Greater Grand Rapids market. Additional duties included: • Generated referrals from professional contacts including hospitals, physicians, rehabilitation facilities, and home health agencies. Consistently exceeded expectation of 10 professional referrals per month. • Executed “Shared Vision” philosophy with General Manager to ensure overall satisfaction of residents, families, and employees. • Planned and hosted community events targeting professional referral sources and general public. Show less



AmeriMed Staffing

• Plainwell, Michigan

• Director of Sales and Operations

  • Mar 2005 - Sep 2005

  • Established and executed strategic business plans for start up services. • Implemented business policies and procedures in accordance with regulating bodies including HIPPA and JCAHO. • Acted as sole sales associate responsible for all business and client development through client referrals, cold calling, external sourcing, and partnered introductions. • Responsible for vendor and client contract negotiations. • Negotiated employment offers and extensions including contract terms and financial arrangements. Show less



CompHealth

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Staffing Consultant

  • Sep 2002 - Mar 2005

  • Recruited for physical therapy, occupational therapy, and speech pathology departments nationwide. • Acted as personal manager for healthcare providers: scheduling new assignments, managing licensing process, housing coordination, and contract renewals. • Developed new business through existing client referrals, cold calling, and external sourcing. • Achieved and/or exceeded all productivity and sales goals. • Named Healthcare Traveler Magazine “Recruiter of the Year 2004”. • Recruited for physical therapy, occupational therapy, and speech pathology departments nationwide. • Acted as personal manager for healthcare providers: scheduling new assignments, managing licensing process, housing coordination, and contract renewals. • Developed new business through existing client referrals, cold calling, and external sourcing. • Achieved and/or exceeded all productivity and sales goals. • Named Healthcare Traveler Magazine “Recruiter of the Year 2004”.