Melissa Plumley
Client Success Manager at CARIXA- Claim this Profile
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Topline Score
Bio
LinkedIn User
When I had just graduated in 2010, the economy was still recovering from the 2008 crash. Good jobs were hard to come by and I was stuck doing basic, entry-level accounting work for minimum wage while I looked for better employment. During one interview, I met Melissa who took a chance on me with my limited experience. I can't thank her enough for giving me that opportunity. Working for her opened up a ton of doors that I wouldn't have otherwise had. She is the type of manager who wants to make a difference for the company and make processes more efficient. She wants what is best for her employees. She pushes everyone to work harder and to be better. She understands each person's limit and won't push them past it, but she knows when an employee is capable of being better, even if that employee doesn't know it themselves. She sees short-term and long-term projects and assigns them in a way that it doesn't seem like a burden, but more of a privilege that you were the one chosen for the task. She's willing to admit when her ideas don't work and always open to suggestions that might make things better. She won't take the spotlight and allows her employees to take the credit before herself. I cannot recommend Melissa enough. She will always be one of my favorite managers for the way that she pushed me and made me a better employee. And I'll always be grateful for her taking a chance on me.
Joseph Lain, CCE
Melissa is self driven and results oriented. She understands and contributes to process improvement. She is a natural leader.
LinkedIn User
When I had just graduated in 2010, the economy was still recovering from the 2008 crash. Good jobs were hard to come by and I was stuck doing basic, entry-level accounting work for minimum wage while I looked for better employment. During one interview, I met Melissa who took a chance on me with my limited experience. I can't thank her enough for giving me that opportunity. Working for her opened up a ton of doors that I wouldn't have otherwise had. She is the type of manager who wants to make a difference for the company and make processes more efficient. She wants what is best for her employees. She pushes everyone to work harder and to be better. She understands each person's limit and won't push them past it, but she knows when an employee is capable of being better, even if that employee doesn't know it themselves. She sees short-term and long-term projects and assigns them in a way that it doesn't seem like a burden, but more of a privilege that you were the one chosen for the task. She's willing to admit when her ideas don't work and always open to suggestions that might make things better. She won't take the spotlight and allows her employees to take the credit before herself. I cannot recommend Melissa enough. She will always be one of my favorite managers for the way that she pushed me and made me a better employee. And I'll always be grateful for her taking a chance on me.
Joseph Lain, CCE
Melissa is self driven and results oriented. She understands and contributes to process improvement. She is a natural leader.
LinkedIn User
When I had just graduated in 2010, the economy was still recovering from the 2008 crash. Good jobs were hard to come by and I was stuck doing basic, entry-level accounting work for minimum wage while I looked for better employment. During one interview, I met Melissa who took a chance on me with my limited experience. I can't thank her enough for giving me that opportunity. Working for her opened up a ton of doors that I wouldn't have otherwise had. She is the type of manager who wants to make a difference for the company and make processes more efficient. She wants what is best for her employees. She pushes everyone to work harder and to be better. She understands each person's limit and won't push them past it, but she knows when an employee is capable of being better, even if that employee doesn't know it themselves. She sees short-term and long-term projects and assigns them in a way that it doesn't seem like a burden, but more of a privilege that you were the one chosen for the task. She's willing to admit when her ideas don't work and always open to suggestions that might make things better. She won't take the spotlight and allows her employees to take the credit before herself. I cannot recommend Melissa enough. She will always be one of my favorite managers for the way that she pushed me and made me a better employee. And I'll always be grateful for her taking a chance on me.
Joseph Lain, CCE
Melissa is self driven and results oriented. She understands and contributes to process improvement. She is a natural leader.
LinkedIn User
When I had just graduated in 2010, the economy was still recovering from the 2008 crash. Good jobs were hard to come by and I was stuck doing basic, entry-level accounting work for minimum wage while I looked for better employment. During one interview, I met Melissa who took a chance on me with my limited experience. I can't thank her enough for giving me that opportunity. Working for her opened up a ton of doors that I wouldn't have otherwise had. She is the type of manager who wants to make a difference for the company and make processes more efficient. She wants what is best for her employees. She pushes everyone to work harder and to be better. She understands each person's limit and won't push them past it, but she knows when an employee is capable of being better, even if that employee doesn't know it themselves. She sees short-term and long-term projects and assigns them in a way that it doesn't seem like a burden, but more of a privilege that you were the one chosen for the task. She's willing to admit when her ideas don't work and always open to suggestions that might make things better. She won't take the spotlight and allows her employees to take the credit before herself. I cannot recommend Melissa enough. She will always be one of my favorite managers for the way that she pushed me and made me a better employee. And I'll always be grateful for her taking a chance on me.
Joseph Lain, CCE
Melissa is self driven and results oriented. She understands and contributes to process improvement. She is a natural leader.
Experience
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CARIXA
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United States
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Software Development
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1 - 100 Employee
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Client Success Manager
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Feb 2023 - Present
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Direct ChassisLink Inc. (DCLI)
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United States
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Truck Transportation
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200 - 300 Employee
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Manager, Cash Application
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Oct 2019 - Feb 2023
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XPO Logistics, Inc.
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United States
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Transportation, Logistics and Storage
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1 - 100 Employee
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AR Manager - Cash Application
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Feb 2016 - Sep 2019
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Delhaize America
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United States
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Retail Groceries
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400 - 500 Employee
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Team Lead - Accounts Receivable
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Apr 2014 - Jan 2016
Leading a team of 9 Cash Application, Credit and Collection Specialists Leading a team of 9 Cash Application, Credit and Collection Specialists
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GE Oil & Gas
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Oil and Gas
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1 - 100 Employee
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Project Support Specialist
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Mar 2014 - Apr 2014
Working on a 4 month contract with GE Oil & Gas while I find a permanent "home". Working on a 4 month contract with GE Oil & Gas while I find a permanent "home".
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SPX Corporation
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Assistant Manager, Order to Cash
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Aug 2012 - Jan 2014
Manage Cash Application, Billing, Tax and Customer Master teams Daily sales ledger allocations to customer accounts, the reconciliation of bank receipts Ensure all transactional posting in relation to bank receipts are made accurately to customer accounts and in line with agreed Service Level commitments Transact FX and cash pooling activity in line with Treasury policy Manage the month end bank reconciliation process Post and reconcile all receipts in relation to monthly inter-company netting settlements Drive continuous improvement and operational initiatives Motivate, lead and coach team members in line with Performance management tool Promote individual development and competency growth within team Facilitate monthly review of KPI’s with Business Unit client base Confirmation of inter-company balances to global partner businesses within SPX. Ensure compliance and control guidelines are met at all times Show less
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Ingersoll Rand
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Portfolio Representative
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Feb 2011 - Aug 2012
Manage and collect assigned ITS portfolio $5 to $8 million Aid in resolution of disputed items Provide customer service as needed Manage and collect assigned ITS portfolio $5 to $8 million Aid in resolution of disputed items Provide customer service as needed
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Volvo Business Services
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Sweden
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1 - 100 Employee
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SAP Key User / AR Team Leader
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Sep 2008 - Jan 2011
Identify and assist with development of process improvement and facilitate change managementAssist with transition of new AR processes and develop work instructionsIdentify system issues and work toward resolution while maintaining the integrity of systems, data and processesDevelop and provide training programs for each team memberProvide AR statistical data for clients as well as internal customersLead Accounts Receivable Team in identification of process improvement and cost saving opportunities while monitoring related activitiesAdminister records retention and retrievalCash ApplicationCredit and CollectionsMonth End reconciliationsWork with Global Project Teams in order to manage and lead new processes, systems etc for the North American siteWork with customers and clients to fulfill requests for improvements and cost savings Show less
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SAP Key User / AP Analyst
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May 2004 - Aug 2008
Support Accounts Payable team in SAP R/3 technology and AP processes by identifying and correcting problems immediately and managing issues through resolution. Lead implementation of IT/AP systems and processes. Support Accounts Payable staff and supervisors in identification of process improvement opportunities and the implementation of solutions and drive change.Perform detailed analysis of issues, trends, and/or concerns as identified by management or customers. Train all employees and maintain training documentation to assure SOX, ISO compliance. Serve as liaison between Volvo Business Services NA and Volvo ITGlobal & Local Project Team member SAP releasesTask Force for process improvement with Volvo Parts NAPurchase Card Administrator BackupEDI SpecialistProcess Management Tool CoordinatorAdministrator of Supply Chain Financing Show less
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Accounts Payable Clerk
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Oct 2002 - May 2004
Responsible for Aftermarket Parts DivisionProcess invoices, debits & credits in a timely fashionReconcile monthly statementsResearching supplier discrepanciesProvide customer service for Parts BillingMaintaining low percentage of parked document reportsBuild reports for customers upon requestTroubleshoot and resolve interface issuesMonth end closingManage special projectsEDI SpecialistProcess Management Tool CoordinatorAdministrator of Supply Chain Financing Show less
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Education
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Westerly
Community
