Experience

Paramount Kia Of Asheville Inc
• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee
• Service Advisor

  • Jan 2023 - Present


Apple Tree Honda

• Service Advisor

  • Mar 2019 - Jan 2023

  Greeted customers when they arrived on the service driveListened and communicated the needs of the customer on the repair orderRelayed technician recommendations and diagnosis to customerProcessed warranty and extended warranty claimsClosed repair orders and proceeded with active delivery of customers to their vehicles

• Service Department Concierge

  • Sep 2017 - Mar 2019

  Greeted and presented customers to the appropriate Service AdvisorRetrieved and distributed voicemails to the assigned Service AdvisorAssisted in helping the customer complete the rental car processManaged data entry for pre-work orders and VIN statisticsReviewed pre-work orders with customers and relayed information to Service Advisor



Sycamore Farms NC

• Communication Specialist

  • Jan 2005 - Sep 2017

  Constructed and designed company website, including social media Lead guided tours to educate children and adults about Shetland sheep Demonstrated various methods of creating wool projects Provided support for farm staff Constructed and designed company website, including social media Lead guided tours to educate children and adults about Shetland sheep Demonstrated various methods of creating wool projects Provided support for farm staff



B-K Construction Company

• United States
• Construction
• 1 - 100 Employee

• Executive Assistant

  • Jan 1993 - Sep 2017

  Designed and managed company website, including social media Managed Customer Service through email, phone, and in-person communication Utilized QuickBooks for payroll distribution and tax filing Performed computer duties such as bid sheets, invoices, and contracts Designed and managed company website, including social media Managed Customer Service through email, phone, and in-person communication Utilized QuickBooks for payroll distribution and tax filing Performed computer duties such as bid sheets, invoices, and contracts



Hickory Hill Milk

• Administrative Assistant

  • Jun 2015 - Mar 2016

  Scheduled and performed demos in stores and at food shows Maintained communication with vendors concerning sales and demos Directed and designed company website, including social media Conducted daily farm tours Scheduled and performed demos in stores and at food shows Maintained communication with vendors concerning sales and demos Directed and designed company website, including social media Conducted daily farm tours