Melissa O'Brien, MBA

Payroll Tax Manager at EmPower HR
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Location
Brighton, Michigan, United States, US

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Experience

    • Dominican Republic
    • Human Resources Services
    • 1 - 100 Employee
    • Payroll Tax Manager
      • Oct 2022 - Present

       Acquisition Integration Project Management; work hand in hand with Vensure HR and previous holding company to ensure processes and client services are transferred over without disruption  Interdepartmental communication management Handle internal escalations and coaching of team to prevent/handle in the future AUP Audit Preparation PEO Licenses and Compliance These new responsibilities were added to the lead job description below

    • Payroll Tax Lead
      • Nov 2021 - Present

       Day to day management of a team of 5; including training, career development and performance metrics Creating and Presenting Training processes and SOPs for Tax, Payroll, and Employee Experience teams Customer Service Escalations  Serve as Company’s subject matter expert on all payroll related tax issues – partnering with Payroll, Legal, Benefits, and Finance as needed Reconciling, Preparing, filing, and paying amended Tax Returns – ASO clients and the PEO Ensure compliance with all payroll tax related governmental, regulatory, and legislative requirements  Consult and ensure compliance in development of new payroll system including UAT testing These new responsibilities were added to the analyst job description listed below Show less

    • Payroll Tax Specialist
      • Mar 2020 - Nov 2021

       Research, calculate, track, and file for 941 COVID Sick Leave and PFML credits across clients  Provide clients with COVID Employee Retention Credit calculations based on eligible wages and periods; file original and amended 941s to report credit to IRS as eligibility was determined Prepare and file Sales and Use tax returns Track, file, and pay annual corporation reports Quarterly and annual tax reconciliation from Prism HR software to MasterTax software in preparation for filing Preparing, filing, and paying Quarterly and Annual Tax Returns and W2s Preparing, filing, and paying amended tax returns to correct wages and unemployment taxes as needed Working with agencies to clear tax notices and requesting abatement on clients’ behalf when possible Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Payroll Tax Analyst
      • Jan 2019 - Mar 2020

       Preparing, filing and paying Quarterly and Annual Tax Returns Preparing, filing and paying amended Tax Returns Tax reconciliation Tax Compliance  Researching Federal, State, and Local tax regulationsWorking with agencies to clear tax notices Staying current on employee benefit requirements and trackingCreating Training programs and guides Troubleshooting and problem solving

    • Payroll Specialist
      • Dec 2016 - Jan 2019

       Weekly, Bi-weekly, Semi-Monthly, Monthly and Quarterly Payroll Processing Account management Tax problem solving Staying current on IRS, state and local payroll taxes Garnishments, child support and elective deductions  Staying current on employee benefit requirements and tracking Account reconciliation  Detailed spreadsheets Customer Service

    • United States
    • Human Resources
    • 1 - 100 Employee
    • Accounting
      • Dec 2015 - Dec 2016

      -Quarterly and Annual Gross Up -Account Payables/Receivables – Great Plains -PowerPoint/Excel project management -Detailed spreadsheets -Tax coding expense reports and invoices -Tracking expenses and income -Minor Account Management -Quarterly and Annual Gross Up -Account Payables/Receivables – Great Plains -PowerPoint/Excel project management -Detailed spreadsheets -Tax coding expense reports and invoices -Tracking expenses and income -Minor Account Management

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Office Administrator
      • Jul 2012 - Dec 2015

      -Collection Efforts -Verifying Insurance -Working directly with credit bureaus -Detailed Spreadsheets -Communicating with dealers and customers via phones, email fax -Auditing and loading new lease deals -Accounts receivable and payables – Peachtree -Problem solving customer service -Collection Efforts -Verifying Insurance -Working directly with credit bureaus -Detailed Spreadsheets -Communicating with dealers and customers via phones, email fax -Auditing and loading new lease deals -Accounts receivable and payables – Peachtree -Problem solving customer service

Education

  • Wayne State University
    Master of Business Administration (MBA), Human Resources Management and Services
    2017 - 2020
  • Eastern Michigan University
    Bachelor of Science (B.S.), Psychology
    2010 - 2014
  • Pinckney Community High School
    2003 - 2006

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