Experience

Santa Cruz Nutritionals

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Product Management Coordinator

  • Jul 2018 - Present

  - Collaborate with product managers and assist in completing daily tasks necessary to maintain positive customer relations.- Co-lead the updating of retail labels to comply with the federal regulations.- Coordinate trade shows ensuring booth supplies and samples arrive on time, and badges are reserved.- Arrange for team member travel.- Schedule internal meetings to discuss objectives, strategies, and customer meetings.- Maintain a stock of sample product, and prep and ship sales samples upon request.



PostalAnnex+

• Sales Lead

  • Nov 2010 - Jun 2018

  - Help up to 100 customers per shift by using various computer programs and office equipment to ship packages, print copies, cut keys, and laminate pages- Complete various administrative tasks including: opening and closing the store, file, clean, contact customers regarding questions or services, and additional tasks- Train new employees by demonstrating store procedures, teaching how to use PostalMate shipping system, and answering questions- Attend to customer questions, complaints, and needs in a timely manner and assist in resolving issues that arise- Completed certification and worked as a notary public (Oct. 2012- Oct.2016)



Jacob's Heart Children's Cancer Support Services

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Sep 2016 - Nov 2016

  - Assisted site supervisor with various tasks including: delivering groceries, writing thank you cards, and organizing programs and events- Collected client information and utilized Google spreadsheets to enter and update contacts in a confidential manner- Participated in a job fair to outreach and recruit individuals for the organization and educated interested applicants about services offered- Worked with a team to prepare for their annual carnival event attended by over 200 kids and parents- Coordinated a tie dye booth that included: set up, clean up, and interacting with a diverse community to create a welcoming environment



The Office of Dr. Steven Leib, MD

• Back Office Support

  • Mar 2013 - Jan 2014

  - Pulled, prepared, and filed charts- Made appointment confirmation phone calls, and answered incoming phone calls- Assisted office manager with office duties including: locating charts for prescription refills, creating new patient information packets, and copying documents for everyday office needs - Pulled, prepared, and filed charts- Made appointment confirmation phone calls, and answered incoming phone calls- Assisted office manager with office duties including: locating charts for prescription refills, creating new patient information packets, and copying documents for everyday office needs



Victoria's Dance and Costumes

• Sales Associate

  • Jul 2007 - Oct 2010

  - Opened and closed store and helped train 4 new employees- Completed bank deposits and balanced the cash register- Answered phone calls, took inventory, and organized shelf and rack displays- Attended to customer needs in a timely manner and ensured a positive in-store experience - Opened and closed store and helped train 4 new employees- Completed bank deposits and balanced the cash register- Answered phone calls, took inventory, and organized shelf and rack displays- Attended to customer needs in a timely manner and ensured a positive in-store experience