Experience

The Alias Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Sales Director

  • Mar 2017 - Present

  Responsible for managing the inside sales team and developing and managing the sales process, program manager and client liaison for multiple business lines, reporting and monitoring of activities and trends, on boarding of new clients and training new sales hires, on-going training and development and prospect list generation. Responsible for managing the inside sales team and developing and managing the sales process, program manager and client liaison for multiple business lines, reporting and monitoring of activities and trends, on boarding of new clients and training new sales hires, on-going training and development and prospect list generation.



Host Merchant Services, LLC

• United States
• Banking
• 1 - 100 Employee

• Account Manager

  • 2015 - 2016

  Responsible for entire sales process from lead nurturing to sales calls, email follow up, technology guidance, application process, ensuring deployment and installation and service and support of existing accounts for merchant processing Responsible for entire sales process from lead nurturing to sales calls, email follow up, technology guidance, application process, ensuring deployment and installation and service and support of existing accounts for merchant processing



Swift Capital

• United Kingdom
• Real Estate

• Underwriter

  • 2014 - 2015

  Responsible for judgmental underwriting of business line capital and credit requests, completing calls to merchants and vendors for development, completing business health reviews, fraud detection and presentation of high dollar cases to senior management Responsible for judgmental underwriting of business line capital and credit requests, completing calls to merchants and vendors for development, completing business health reviews, fraud detection and presentation of high dollar cases to senior management



Chase

• Netherlands
• IT Services and IT Consulting

• Office Of The President

  • Aug 2007 - Nov 2011

  Responsible for responding to all acquisition, risk and credit-related calls and written inquiries addressed to Jamie Dimon or the Office of the President from consumers, businesses, regulatory agencies, Attorneys General or in response to legal suits. Additional responsibilities included research, gap analysis, reporting, implementing process improvements and coaching and development. Other roles I held within the company include Judgmental Risk Analyst (Business), Judgmental Credit Analyst (Business) and Business Analyst for Acquisition



Bank of America

• United States
• Banking
• 700 & Above Employee

• Senior Credit Analyst

  • Oct 2001 - Jun 2007

  Responsible for judgmentally reviewing consumer and business credit applications and credit line increase requests, fraud detection, appropriately adjusting Annual Percentage Rates (APR) to mitigate risk or retain accounts, completing calls to develop, responding to written correspondence, collections activity and selling additional products and services Responsible for judgmentally reviewing consumer and business credit applications and credit line increase requests, fraud detection, appropriately adjusting Annual Percentage Rates (APR) to mitigate risk or retain accounts, completing calls to develop, responding to written correspondence, collections activity and selling additional products and services