Experience

Executive Auto Group

• United States
• Automotive
• 1 - 100 Employee

• Service Advisor

  • Aug 2023 - Present



Colonial Toyota in Milford

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Assistant Service Manager

  • Jan 2021 - Aug 2023

  Review automotive problems and services; checking vehicle maintenance records; examining service schedules. Verified warranty and service by checking contract coverage. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO), describing car symptoms, issues, or regular maintenance that's recommended per miles. Schedule appointments for new and existing customers. Up sell on technicians recommendations. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• In Home Sales Expert

  • Sep 2018 - Oct 2020

  Installed and sold AT&T Home Services, as well as additional AT&T products to ensure total home solutions in customer's residences.Assisted customers with mobile applications as needed.Prospected potential business opportunities and secured new avenues of revenue.Reviewed and adjusted bill credits in various situations.Served as the Account Manager to all new accounts that I generated.B2b prospecting.

• Sales Consultant

  • Oct 2016 - Oct 2018

  Thrived in a competitive sales environment, met, and exceeded sales goals consistently.Interfaced with customers to gain insight into their individual needs, recommended products that addressed their objectives, and assisted them in discovering the various functions of the product.Sold customers contracts and warranties in addition to products.Delivered exceptional customer service that was efficient and courteous while providing information on current product and service offerings.Executed problem-solving skills to determine solutions for clients in escalated situations.Developed and implemented proactive marketing strategies to enhance in-store sales performance. Show less