Litigation Executive

• May 2018 - Present

Sales Assistant

• Aug 2015 - Sep 2018

In this role, I am tasked with preparing sandwiches, baking savories, cleaning, providing customer service in a fast-paced environment and working the tills and cashing up at the end of the day. In this role, I am tasked with preparing sandwiches, baking savories, cleaning, providing customer service in a fast-paced environment and working the tills and cashing up at the end of the day.

Volunteer- Telephone, webchat and email adviceline

• Nov 2017 - May 2018

In this role, I answering clients queries via email and webchat and find out the key points of a clients problem. I determining how to help the client by using the citizen's advice national database and helping them understand self-help information so the client can act for themselves. I provide information on how to repay debts at a reasonable rate of repayment and support them to negotiate this with creditors. I also deal with inquiries on employment rights, homelessness, domestic abuse, and benefits etc. Show less

Intern

• Aug 2014 - Aug 2014

On this placement I worked in the main office and gained an understanding of how a business works that is funded via hitting performance targets, i.e. payment by results. I worked with various departments as an admin assistant and this allowed me to develop my communication and organisational skills as I was given tasks which included sourcing and contacting landlords to find suitable community venues where we could deliver the programmes. I also helped to design marketing material that would be used to promote the programme to service users in the community, such as posters. This placement gave me a good understanding of how a business operates and allowed me to develop my business skills, putting what I have learned from my studies into a real life setting. Show less