Payroll Manager

• May 2022 - Present

Payroll Consultant

• Jan 2021 - Apr 2022

• Jan 2018 - Jan 2021

Mark J Rees LLP are Chartered Accountants, Business Advisors and Tax Specialists based in Leicester. Selected to move into the Payroll Office role and provide payroll support for a 70 client portfolio, I oversees weekly, monthly and 4-week payroll processing cycles. A senior within the team, I am also a mentor, trainer and coach to junior and new colleagues.I support performance management initiatives as a senior member of the team, coaching and guiding colleagues to meet their own KPIs. I contribute to process improvement activities that reduce time-spent, error rates and increases efficiency within finance operations. I manage the set-up and ongoing requirement for client use of the RTI scheme. I expertly investigate queries, issues and complaints; identify problems and leads resolutions, both internally and following client inquiry. I produce reports, statistics and forecasts for clients and account managers, calculate and inform clients on PAYE liabilities and manage pensions auto-enrolment. I also calculate third-party wage reductions I process starters and leavers on internal systems for all 70 clients, and compile timesheets, attendance records and data from clients to calculate remunerations, statutory payments and deductions. Show less

• Jul 2004 - Jan 2018

Hired as the Office Manager for the Chartered Accountants, I was responsible for the provision of an efficient and effective office and support operation, and the performance of a 4-strong team. I gained a thorough grounding in bookkeeping and finance to provide specialised support to senior managers. I coached 4 direct reports through office-based operations that included account management, human resources, health and safety management and administrative. I provisioned training for the office staff, and wider business, with a focus on up skilling key personnel to improve their effectiveness. I managed recruitment agency relationships, defined requirements for temporary and permanent staff, and facilitated the new starter process and inductions. I also oversaw office procurement, stationary and materials budgets and the monitoring of stock levels to ensure expenses were minimised. I supported marketing events from concept to execution, and production of reports on the strategic and commercial value of marketing activities, controlled billing processes, and held accountability for credit control, invoice processing, standing order creation and managing client account requests.I served as the Health & Safety Officer trained First Aider and Fire Marshal. Show less

Sales Secretary

• Jul 2003 - Feb 2004

I owned the functional aspects of the sales lifecycle, including supporting lead identification, administering of customer orders and logistical tracking. I produced sales forecasts and reports, statistics and insight for senior managers, chased orders and deliveries, and ensures logistics partners met SLA. I expertly handled queries and complaints to positive outcomes, managed aspects of the office, including stationary budgets, stock and orders and provided generalised secretarial and administrative support. Show less

PA to cost negotiator

• Jun 2001 - Jun 2003

Anticipated the needs of the Cost Negotiator, I provided support from the production of high-quality reports, costings and documents to handling client calls and filing. I managed the logistical aspects of the operation, including negotiation with couriers, tracking of deliveries and guarantee of client satisfaction. I also handled day-to-day administrative work of the PA, optimised diaries, supported meetings, and conducted extensive audio transcription/typing of documents. Anticipated the needs of the Cost Negotiator, I provided support from the production of high-quality reports, costings and documents to handling client calls and filing. I managed the logistical aspects of the operation, including negotiation with couriers, tracking of deliveries and guarantee of client satisfaction. I also handled day-to-day administrative work of the PA, optimised diaries, supported meetings, and conducted extensive audio transcription/typing of documents.