Melissa Medendorp, MA
Educational Advisor at Black Hawk College- Claim this Profile
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Bio
Credentials
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State of Illinois Insurance Producer License
State of IllinoisMay, 2019- Oct, 2024
Experience
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Black Hawk College
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United States
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Higher Education
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300 - 400 Employee
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Educational Advisor
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Jun 2019 - Present
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Educational Advisor
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Jun 2019 - Present
Responsible for providing on-going advisement to students relative to their educational and career planning needs; monitors student academic success, assists with retention initiatives, advices online students by utilizing available technology, and provides accurate information to students.
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Clinton High School
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United States
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International Student Advisor/Designated School Official
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Jun 2018 - May 2019
• Advise prospective, new, and continuing international students regarding the student visa process. • Develop and maintain application and acceptance procedures and forms. • Responsible for developing an acceptance policy for international students. • Track and maintain student reporting which includes attendance tracking and ensuring satisfactory academic progress is being made in order for students to maintain F-1 status. • Provide guidance with work authorization… Show more • Advise prospective, new, and continuing international students regarding the student visa process. • Develop and maintain application and acceptance procedures and forms. • Responsible for developing an acceptance policy for international students. • Track and maintain student reporting which includes attendance tracking and ensuring satisfactory academic progress is being made in order for students to maintain F-1 status. • Provide guidance with work authorization and other related topics. • Work within federal regulations governing non-immigrant students and scholars in the U.S. • Create and maintain international student visa records, both electronic and physical files. • Develop and present F-1 international student orientations in order to facilitate regulatory compliance. • Offer cultural and campus assimilation programming for F-1 international students. • Create and implement international student programming including staff and faculty training. Show less • Advise prospective, new, and continuing international students regarding the student visa process. • Develop and maintain application and acceptance procedures and forms. • Responsible for developing an acceptance policy for international students. • Track and maintain student reporting which includes attendance tracking and ensuring satisfactory academic progress is being made in order for students to maintain F-1 status. • Provide guidance with work authorization… Show more • Advise prospective, new, and continuing international students regarding the student visa process. • Develop and maintain application and acceptance procedures and forms. • Responsible for developing an acceptance policy for international students. • Track and maintain student reporting which includes attendance tracking and ensuring satisfactory academic progress is being made in order for students to maintain F-1 status. • Provide guidance with work authorization and other related topics. • Work within federal regulations governing non-immigrant students and scholars in the U.S. • Create and maintain international student visa records, both electronic and physical files. • Develop and present F-1 international student orientations in order to facilitate regulatory compliance. • Offer cultural and campus assimilation programming for F-1 international students. • Create and implement international student programming including staff and faculty training. Show less
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Clinton Community College
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United States
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Libraries
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1 - 100 Employee
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Records and Registration Specialist
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Jun 2014 - May 2018
• Provided high quality customer service as a front-line staff employee. • Processed graduation applications and set up files for evaluation. • Prepared transcript evaluations. • Loaded schedules for both campus classes and high school concurrent classes. • Managed all concurrent registrations. • Participated in calling campaigns. • Provided FERPA and other policy guidance to both internal and external customers in compliance with federal… Show more • Provided high quality customer service as a front-line staff employee. • Processed graduation applications and set up files for evaluation. • Prepared transcript evaluations. • Loaded schedules for both campus classes and high school concurrent classes. • Managed all concurrent registrations. • Participated in calling campaigns. • Provided FERPA and other policy guidance to both internal and external customers in compliance with federal regulations. • Assisted in graduation preparations and in graduation. • Processed transcripts when needed, guided students in the transcript ordering process, and would troubleshoot any issues students had with requesting transcripts. • Prepared Perkins audits and daily web report audits for compliance and accuracy. • Provided as a back-up for the Veteran Affairs Certifying Official when needed. • Monitored and trained all work-study students in the Registration Office. • Assisted the Records and Registration office staff with projects, assignments, events, and information collection as needed. • Ensured quality service was continuously provided to meet or exceed the expectations of internal and external customers. • Provided backup for other office staff. Show less • Provided high quality customer service as a front-line staff employee. • Processed graduation applications and set up files for evaluation. • Prepared transcript evaluations. • Loaded schedules for both campus classes and high school concurrent classes. • Managed all concurrent registrations. • Participated in calling campaigns. • Provided FERPA and other policy guidance to both internal and external customers in compliance with federal… Show more • Provided high quality customer service as a front-line staff employee. • Processed graduation applications and set up files for evaluation. • Prepared transcript evaluations. • Loaded schedules for both campus classes and high school concurrent classes. • Managed all concurrent registrations. • Participated in calling campaigns. • Provided FERPA and other policy guidance to both internal and external customers in compliance with federal regulations. • Assisted in graduation preparations and in graduation. • Processed transcripts when needed, guided students in the transcript ordering process, and would troubleshoot any issues students had with requesting transcripts. • Prepared Perkins audits and daily web report audits for compliance and accuracy. • Provided as a back-up for the Veteran Affairs Certifying Official when needed. • Monitored and trained all work-study students in the Registration Office. • Assisted the Records and Registration office staff with projects, assignments, events, and information collection as needed. • Ensured quality service was continuously provided to meet or exceed the expectations of internal and external customers. • Provided backup for other office staff. Show less
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Ashford University
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United States
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Higher Education
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700 & Above Employee
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Registrar Advisor, International Student Advisor, and DSO
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Dec 2007 - Jun 2014
• Collaborated with the admissions department in the enrollment process of new students. • Processed application files and worked with new students through the registration process. • Managed SAP and attendance reports and was responsible for providing support for student issues. • Coordinated and organized the registration portion of Saints Days. • Advised campus based international F-1 visa students from initial contact through graduation. • Maintained compliance with… Show more • Collaborated with the admissions department in the enrollment process of new students. • Processed application files and worked with new students through the registration process. • Managed SAP and attendance reports and was responsible for providing support for student issues. • Coordinated and organized the registration portion of Saints Days. • Advised campus based international F-1 visa students from initial contact through graduation. • Maintained compliance with institutional policy and federal regulations. • Provided FERPA and other policy guidance to both internal and external customers in compliance with federal regulations. • Developed and presented F-1 international student orientations in order to facilitate regulatory compliance. • Offered cultural and campus assimilation programming for F-1 international students. • Created and implemented international student programming. • Attended ongoing trainings through regional and national conferences such as NAFSA, AACROA and Campus Management Corporation. • Responsible for overseeing and training of Registrar Advisors and International Student Advisors. • Cross-trained in all areas of the registration office.
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Admissions Coordinator
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Jul 1998 - Dec 2007
• Responsible for excellent customer service both in person and on the phone. • Coordinated office procedures and offered support to the staff. • Processed and reviewed applicants for entry into the University. • Supervised and prepared spreadsheets and mail merges for mass mailings. • Developed and implemented weekly reports and semester end reports. • Supervised student workers and the data entry operator.
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Legal Secretary
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May 1997 - Jul 1998
• Prepared correspondence and legal documents. • Prepared estates, corporation documents, and wills. • Processed loan closing documentation. • Processed billing statements. • Answered phones and scheduled appointments. • Prepared correspondence and legal documents. • Prepared estates, corporation documents, and wills. • Processed loan closing documentation. • Processed billing statements. • Answered phones and scheduled appointments.
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Central Bank
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Banking
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1 - 100 Employee
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Administrative Assistant
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Jun 1992 - May 1997
• Prepared monthly Board Reports and Asset Liability Reports. • Prepared the quarterly Call Report and the Fixed Asset System. • Prepared loans and maintaining computer input. • Maintained security files and loan files. • Conducted insurance tracking of real estate and car loans. • Prepared monthly Board Reports and Asset Liability Reports. • Prepared the quarterly Call Report and the Fixed Asset System. • Prepared loans and maintaining computer input. • Maintained security files and loan files. • Conducted insurance tracking of real estate and car loans.
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Education
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Ashford University
Master's Degree, Organizational Management -
Ashford University
Bachelor's degree, Psychology