Experience

Conference USA

• United States
• Spectator Sports
• 1 - 100 Employee

• Director of Compliance and Student Services

  • Apr 2019 - Present

  Support Conference USA (C-USA) membership in oversight of compliance issues and supporting of the student athlete academic services. Assist the C-USA membership in understanding NCAA and C-USA rules and interpretations through telephone calls, written correspondence and in person presentations• Track NCAA legislative and interpretative issues and communicating the information to Conference athletic administrators and impacted parties• Serve as a primary liaison to C-USA Student-Athlete Advisory Committee and secondary liaison to the C-USA Student-Athlete Development and Life Skills Administrators, Faculty Athletics Representatives, and Director of Academics• Review and process National Letters of Intents and overseeing conference waiver processing,• Assist with special projects that impact and involve C-USA governance and academics and manage the academic awards program



NCAA

• United States
• Higher Education
• 700 & Above Employee

• Academic and Membership Affairs Intern

  • Jun 2018 - Apr 2019

  Support the Association by serving as a team member within academic and membership affairs and supporting the governance structure• Assist the membership in understanding legislation and interpretations• Deliver high quality customer service to the membership and support to various committees within the governance structure • Process progress-toward-degree and legislative relief waivers and assist member institutions in the waiver process• Provide legislative support through drafting and presenting supplements to various committees • Assist with special projects that impact and involve the membership• Manage the compliance Twitter account and provide educational resources to the membership



The Art Institutes

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Admissions

  • Jan 2016 - May 2018

  Ensured enrollment goals were reached by advising, guiding, and communicating with applicants• Managed new and existing student inquiries with prompt response and actively coordinating campus tours • Achieved 95% enrollment goals • Consistently conducted monthly follow-up calls with applicants to ensure successful matriculation• Collaborated with other departments in developing new innovative recruitment campaigns • Managed and secured new inquiries through direct communication with prospective students • Scheduled and conducted phone and in person interviews



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Guest Services

  • Nov 2016 - Jan 2017

  Ensured spectators were assisted and had exceptional service• Collected tickets from patrons and ensured that tickets were valid for sporting events• Monitored entrances, exits, aisles, tunnels and seating areas in facility Ensured spectators were assisted and had exceptional service• Collected tickets from patrons and ensured that tickets were valid for sporting events• Monitored entrances, exits, aisles, tunnels and seating areas in facility



Miami Dolphins and Hard Rock Stadium

• United States
• Spectator Sports
• 700 & Above Employee

• Guest Services

  • Sep 2015 - Jan 2016

  Served as a liaison between the Sun Life stadium guests and the Miami Dolphins group to ensure exceptional service• Ensured media personnel and public relations support team had proper credentials to access the press box • Supported executives and general managers by providing game day statistics Served as a liaison between the Sun Life stadium guests and the Miami Dolphins group to ensure exceptional service• Ensured media personnel and public relations support team had proper credentials to access the press box • Supported executives and general managers by providing game day statistics



Noble Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Network Athletic Director

  • Jul 2010 - Jul 2015

  Coordinated events, games, and ensured compliance among all schools within the network and supervised 24 athletic directors• Prepared 16 yearly schedules for the sports conference including: varsity and junior varsity sports for girls and boys• Procurement and scheduling of referees and security for approximately 384 yearly events• Served as liaison to the Illinois High School Association (IHSA) and Chicago Public Schools Sports Department • Designed and implemented sport audits to measure progress and meet state (IHSA & NCAA) compliance requirements • Developed sports handbooks to maintain Noble’s athletic culture and provide a safe environment for students, coaches, and staff• Maintained professional and technical knowledge by attending educational workshops/meetings; reviewing professional publications

• Administrative Assistant

  • Jul 2010 - Jul 2014

  Supported the director of enrollment and the superintendent• Helped the Superintendent and Director of Enrollment with administrative duties such as preparing meeting agendas, following up with parents who had questions about enrollment, and provided necessary information or data for principal meetings• Aided the Director of Enrollment with validating essay requirements and organized applications from all campuses for ~1,800 students• Created and revised systems and procedures for admissions to reduce applicant errors• Completed operational requirements by scheduling and assigning administrative projects• Organized yearly admission fairs



Noble Street Charter High School

• Girls Basketball Coach

  • Nov 2010 - Feb 2014

  Build a strong teamwork and competitive culture on and off the court by engraving Noble’s definition of a student-athlete• Worked with students to strengthen their study habits and increase their academic eligibility• Maintained a 100 percent student graduation rate with high school basketball players• Organized post season events where players would attend college basketball games• Researched and scheduled post season developmental opportunities Build a strong teamwork and competitive culture on and off the court by engraving Noble’s definition of a student-athlete• Worked with students to strengthen their study habits and increase their academic eligibility• Maintained a 100 percent student graduation rate with high school basketball players• Organized post season events where players would attend college basketball games• Researched and scheduled post season developmental opportunities