Experience

Allsup

• United States
• Insurance
• 300 - 400 Employee

• Sales Support Representative

  • Oct 2020 - Present

  ⦁ Takes Inbount calls for Ticket to work Program ⦁ Makes Outbound calls for Ticket to work Proram ⦁ Signs Beneficiaries up for TTWP and Explains the process of TTWP ⦁ Does follow up calls about Individual Work Plans ⦁ Discusses potential work possibilities to Beneficiaries looking to return to work ⦁ Educates Beneficiaries on CDRs and TWL ⦁ Keeps reports and Inbound/Outbound calls ⦁ Keeps reports of Beneficiaries that were signed up for TTWP ⦁ Post Award calls for Beneficiaries that applied for SSDI through Allsup Show less



Home Depot

• Construction
• 700 & Above Employee

• Merchandising Execution Associate Supervisor

  • Jun 2009 - Oct 2020

  ⦁ Expertly Trained and Supervise 9 Team Members to upkeep Store Appearance ⦁ Control Timecards currently using the Kronos Program – to include Crown Bolt Reps ⦁ Approve Vacation Requests for both 9 Team Members as well as 3 Crown Bolt Reps ⦁ Delegate Projects on a daily basis and keep SLA (Service Level Agreement) at 100% ⦁ Ensuring RE's (Reasonable Expectancies) are kept at 90% or higher ⦁ Interview of possible candidates to join MET Day and Night Teams ⦁ Coaching and Counseling Team Member as the needs arises ⦁ Input Assembly request weekly as well as maintaining a positive relationship with Assemblers Inc. ⦁ Order parts for displays for Grills, Patio Sets, Tool Chest, etc. When damaged or missing ⦁ Keeping great relationships with Vendor Reps that come into our store on a weekly basis ⦁ Overseeing our M.E.T is following all General Service Guidelines with Quality Walks daily ⦁ Partnering with the Store Management to increase sales ⦁ Diligently working the Planogram Integrity daily—maintaining the highest customer sales in the Northwest Region ⦁ Frequently stocked merchandise to prevent inventory discrepancies and low re-ordering sales ⦁ Performed all aspects in Customer Service to include, lending expertise to customers on projects and directing customers to right service department with professionalism ⦁ Prepared Store Associates on merchandise for upcoming inspections…kept discrepancies at a low 3% Show less



ARMY & AIRFORCE EXCHANGE SERVICE - AAFES

• 700 & Above Employee

• Cashier/Office Clerk/Customer Service Clerk

  • Aug 2005 - Jun 2009

  ⦁ Assisted Customers with Bill Payments and Layaways ⦁ Closed out Cashiers at the end of the day up to $1000+ ⦁ Ensured Vault was balanced at the end of every Shift of $20,000. ⦁ Made Deposits nightly ⦁ Warehouse worker ⦁ Monitored transfers of up to 25,000 items to/from store bi-weekly ⦁ Conducted inventories for over 158,000 items, store in different warehouses, worth in excess of $35 million ⦁ Specialized in tracking orders, receipts, and gas sales for the weekly report ⦁ Consistently stocked store items and controlled movement of items in warehouse ⦁ Managed Sales Analysis Report weekly for all sale items to include video sales Sr. Store Associate ⦁ Managed cash register, stock, and set car automotive appointments for Mechanics Show less



NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

• United States
• Retail
• 700 & Above Employee

• • Jan 2003 - May 2005

  ⦁ Expertly trained and supervised 11 employees to identify deliverables required by customers and obtain quality material management services ⦁ Conducted performance reviews, monitored and approved leave of absence, and provided daily work schedules ⦁ Single-handedly resolved negative on-hand reports/retail price changes

• • Aug 1998 - Jan 2003

  ⦁ Performed activities involved in storing for future use or shipment, includes receiving, material handling, issue, and warehouse inventory control ⦁ Coordinated monthly and yearly inventories for over $2 billion in merchandises ⦁ Revamped Shelf Life program for all perishable rations; decreased mark down costs by $1.5 million ⦁ Promptly compiled all NEXCOM data weekly to include receiving/shipping merchandise, financial for the District Manager ⦁ Receipted and transported all merchandises within 8 hours; surpassed Pearl Harbor NEXCOM goal of 15 hours ⦁ Meticulously researched all discrepancies for receipt overages and shortages bringing report of goods received (RGR) down from 16 to 5% ⦁ Developed training manual for inventory procedures, which was approved at NEXCOM HQ Show less



Phelps Dodge Mining Services Inc

• Laborer

  • Jun 1997 - Jun 1998

  Worked as a laborer cleaning out trenches and conveyor belts. Also, worked in the carpenter shops and sheet metal shops. Drove forklifts and dump trucks. Worked as a laborer cleaning out trenches and conveyor belts. Also, worked in the carpenter shops and sheet metal shops. Drove forklifts and dump trucks.



Morenci Motel

• United States
• Hospitality

• Server

  • Jun 1994 - Jun 1997



NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

• United States
• Retail
• 700 & Above Employee

• Warehouse Clerk

  • Jan 1992 - May 1994