Melissa Lord
Administrator at Tax Preparer- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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Tax Preparer
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United States
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Financial Services
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1 - 100 Employee
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Administrator
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Mar 2022 - Present
I work remotely from my home in Vancouver BC. I am called the organizer of chaos. I correspond with clients, represent them on the CRA website, send invoices, receive payments, run reports, make bank transfers, create payment proposals for new clients, and keep the office running smoothly. I also run our social media- Facebook and instagram. I use programs such as Dext, QBO, Click Up, Ignition and canva. I work remotely from my home in Vancouver BC. I am called the organizer of chaos. I correspond with clients, represent them on the CRA website, send invoices, receive payments, run reports, make bank transfers, create payment proposals for new clients, and keep the office running smoothly. I also run our social media- Facebook and instagram. I use programs such as Dext, QBO, Click Up, Ignition and canva.
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Law Office
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Legal Services
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1 - 100 Employee
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Legal Assistant
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Aug 2022 - Present
I am working remotely for a law firm in Maryland. I am assisting asylum seekers in the US fill out their forms. I make calls to clients, fill out their applications and make sure all their documentation is in order for the lawyer. I am working remotely for a law firm in Maryland. I am assisting asylum seekers in the US fill out their forms. I make calls to clients, fill out their applications and make sure all their documentation is in order for the lawyer.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Oct 2016 - Aug 2017
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Scotiabank
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Canada
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Banking
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700 & Above Employee
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Customer Service Representative
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Jul 2016 - Oct 2016
• Assisting with daily opening and closing operations of the branch • Cash handling / Balancing / Recording • Due diligence investigating fraud – Including signature verification, Funds transferred • Customer service and support – Including deposits/withdrawals, bill payments, wire transfers, Certified cheques, Drafts • Document handling – Including collating / filing / faxing / scanning • Incoming and outgoing mail • Assisting with daily opening and closing operations of the branch • Cash handling / Balancing / Recording • Due diligence investigating fraud – Including signature verification, Funds transferred • Customer service and support – Including deposits/withdrawals, bill payments, wire transfers, Certified cheques, Drafts • Document handling – Including collating / filing / faxing / scanning • Incoming and outgoing mail
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Shift Supervisor
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May 2010 - Mar 2014
• Management of day-to-day store operations • Cash handling / deposits / cash logs • Assessing customer and partner needs • Customer service / suggestive selling • Training new partners / learning coach / mentoring • Proudly Foodsafe certified • Management of day-to-day store operations • Cash handling / deposits / cash logs • Assessing customer and partner needs • Customer service / suggestive selling • Training new partners / learning coach / mentoring • Proudly Foodsafe certified
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Music World Limited
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India
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Entertainment Providers
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Customer Service Representative
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Jan 2007 - Jan 2008
• Store operations • Customer service and support • Product and inventory control • Pricing / in-store marketing • Store operations • Customer service and support • Product and inventory control • Pricing / in-store marketing
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The Video Store
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United States
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Retail
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Manager
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Jan 2006 - Dec 2007
• Managed daily store operations • Deposits / bookkeeping / pricing / marketing / inventory / scheduling • Interviewing / staffing • Customer support / on-floor sales • Managed daily store operations • Deposits / bookkeeping / pricing / marketing / inventory / scheduling • Interviewing / staffing • Customer support / on-floor sales
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Flags Unlimited Corporation
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Canada
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Advertising Services
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1 - 100 Employee
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Production Specialist
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Jan 2001 - Dec 2005
• Printing / tracing / pinning patterns for custom flags • Cutting / folding / packaging • Sewing / cutting machine operation • Producing inventory / stock reports • Extensive shipping and receiving • Printing / tracing / pinning patterns for custom flags • Cutting / folding / packaging • Sewing / cutting machine operation • Producing inventory / stock reports • Extensive shipping and receiving
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Education
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Fanshawe College
Liberal Arts and Sciences Diploma, Liberal Arts and Sciences/Liberal Studies -
Penn Foster
Administrative Assistant and Secretarial Science, General -
Georgian College
General Arts and Sciences Certificate, Liberal Arts and Sciences, General Studies and Humanities