Melissa Lodge

Senior Account Executive at Performance Communications
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Senior Account Executive
      • Jul 2022 - Present

    • Account Executive
      • Sep 2021 - Jul 2022

    • Junior Account Executive
      • Jun 2021 - Sep 2021

    • United Kingdom
    • Environmental Services
    • 1 - 100 Employee
    • Marketing Assistant
      • Oct 2020 - Jun 2021

    • United Kingdom
    • Automotive
    • 200 - 300 Employee
    • Press Office Assistant
      • Jul 2019 - Sep 2020

      • Writing, editing and distributing corporate press releases on both a national and regional scale • Implemented and maintained a new media monitoring system (Vuelio) to monitor coverage from different media outlets for Kia • Daily media coverage emails circulated to keep those at Kia UK, Kia Europe, Kia Corporation and external agencies up to date on Kia’s latest news • Assisting with internal communications such as daily media coverage emails, commercial brief presentations, maintaining office screens and weekly reports of the department’s activity for executive meetings • Created multiple adverts for the Press Office which were published in motoring handbooks in lieu of a professional designer • Played a key role in the move of Dealer PR from agency to in-house • Adapted to a new shift within my role to Dealer PR, working with dealers across the UK to write press releases for local papers and automotive magazines • Representing Dealer PR at Kia’s National Dealer Conference, which included designing and creating an informative Dealer PR guide that was distributed to over 600 attendees • Assisting with the implementation of media events, including major product launches, test days and networking events such as award evenings • Took the sole lead on organising a hosted drive event for journalists, requiring excellent communication with both the guests, hotel and external companies, working within a fixed budget and timescale and resolving complications caused by Covid-19 • Produced content and maintained social media channels • Involvement with CSR through Kia’s partnership with The Children’s Trust Show less

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Sep 2016 - Sep 2019

      • Working in a high-pressure environment that demands the ability to think on your feet and use initiative while collaborating well with other team members. • Excellent customer service skills in dealing with complaints in a friendly, professional manner to diffuse any tensions and maximise customer satisfaction. • Training new employees. • Managing stock levels and cash intake. • Working in a high-pressure environment that demands the ability to think on your feet and use initiative while collaborating well with other team members. • Excellent customer service skills in dealing with complaints in a friendly, professional manner to diffuse any tensions and maximise customer satisfaction. • Training new employees. • Managing stock levels and cash intake.

    • United Kingdom
    • Education Management
    • 1 - 100 Employee
    • Playworker
      • Nov 2014 - Jul 2019

      • Leading educational yet fun activities for the children to compliment their learning. • One to one reading with children who struggle, to support their progress where it may not to be implemented in the school day or at home. • Supporting children with special needs and disabilities. • Dealing with issues sensitively, both with the parents and with the children. • Safeguarding to ensure a safe environment that complies with the regulations set out. • Leading educational yet fun activities for the children to compliment their learning. • One to one reading with children who struggle, to support their progress where it may not to be implemented in the school day or at home. • Supporting children with special needs and disabilities. • Dealing with issues sensitively, both with the parents and with the children. • Safeguarding to ensure a safe environment that complies with the regulations set out.

Education

  • Newcastle University
    BA (Hons) English Literature and Creative Writing with Placement Year
    2017 - 2021
  • Rosebery School & Glyn Sixth Form
    GCSE & A Levels
    2014 - 2017

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