Melissa Lannon
FACT Office Manager at New Horizons of the Treasure Coast- Claim this Profile
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Bio
Experience
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New Horizons of the Treasure Coast
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United States
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Mental Health Care
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1 - 100 Employee
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FACT Office Manager
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Jul 2009 - Present
Fort Pierce, Florida Area Coordinates the FACT staff psychiatrist’s schedule; Provides primary front desk and telephone coverage; Manages the FACT petty cash account; Maintains physical readiness of all FACT vehicles; Assists with managing the FACT Contingency account, completing all necessary requests to the account and tracking all expenditures; Acts as liaison between clients and representative payees for the purpose of requesting funds and managing rent and utility payments; Verifies insurance status for all FACT… Show more Coordinates the FACT staff psychiatrist’s schedule; Provides primary front desk and telephone coverage; Manages the FACT petty cash account; Maintains physical readiness of all FACT vehicles; Assists with managing the FACT Contingency account, completing all necessary requests to the account and tracking all expenditures; Acts as liaison between clients and representative payees for the purpose of requesting funds and managing rent and utility payments; Verifies insurance status for all FACT clients, providing the information to the case managers prior to doctor appointments; Maintains all office databases, such as the FACT client list, Geographic List and Primary Case Manager List; Plans and executes outings and socials for FACT clients; Provides transportation assistance to clients, often attending doctor appointments with them when needed; Prepares reports and designs brochures and forms; Provides administrative and technical support to staff of 12 case managers, nursing staff and unit manager; Composes correspondence for the unit manager’s signature; Provides information and assistance to the public and clients; Completes progress note documentation into the New Horizons Electronic Medical Records system; Compiles statistical data for the program manager; Orders and maintains all office supplies and equipment; Acts as liaison between IT and staff to troubleshoot technical issues and updating of computers.
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Student Assistance Program Staff Assistant
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Jul 2009 - Apr 2012
Fort Pierce, Florida Area Coordinated distribution of information to employees, management and the general public; Assisted with monitoring the unit’s three grant budgets and tracking expenditures; Prepared reports and designs brochures and forms; Provided administrative and technical support to staff of 12 prevention specialists and unit manager; Composed correspondence for the unit manager’s signature; Provided information and assistance to the public; Assisted with the writing of grant proposals; Created medical… Show more Coordinated distribution of information to employees, management and the general public; Assisted with monitoring the unit’s three grant budgets and tracking expenditures; Prepared reports and designs brochures and forms; Provided administrative and technical support to staff of 12 prevention specialists and unit manager; Composed correspondence for the unit manager’s signature; Provided information and assistance to the public; Assisted with the writing of grant proposals; Created medical charts and entered confidential information into the New Horizons records management computer system; Compiled statistical data for the program manager and director, as well as the funding agencies.
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City of Fort Collins
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United States
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Government Administration
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700 & Above Employee
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Police Investigations Administrative Assistant
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Aug 2002 - Jul 2009
Fort Collins, Colorado Area Coordinated distribution of information to management, employees and the general public; Assisted with the management of the division budget of $1.5 million and tracked expenditures; Maintained database of divisional vehicles; Coordinated and scheduled meetings and employee travel and conferences; Attended planning sessions and composed after-action plans and minutes; Acted as liaison to other City offices; Conducted financial transactions, purchasing equipment and computer software; Prepared… Show more Coordinated distribution of information to management, employees and the general public; Assisted with the management of the division budget of $1.5 million and tracked expenditures; Maintained database of divisional vehicles; Coordinated and scheduled meetings and employee travel and conferences; Attended planning sessions and composed after-action plans and minutes; Acted as liaison to other City offices; Conducted financial transactions, purchasing equipment and computer software; Prepared reports and designed brochures; Processed registered sex offender documents and maintained files; Conducted research, compiling and preparing records or reports as needed; Provided administrative and technical support to management and detectives; Acted as a first-line troubleshooter for both the agency and city’s Information Technology Department; Composed correspondence for a staff of one captain, five sergeants and 50 detectives; Created PowerPoint presentations for police and public information and training programs; Provided information and assistance to the public; maintained Fort Collins Police Services' specialized units rotation matrix; Transcribed police reports and suspect interviews; Acted as division representative on the Executive Board of Santa Cops of Larimer County; Provided Spanish translation assistance when necessary.
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Drug Task Force Secretary
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Apr 1998 - Aug 2002
Fort Collins, Colorado Area Coordinated distribution of information to employees, management and/or the general public; Monitored task force budget and tracked expenditures; Maintained database of task force vehicles; Coordinated and scheduled meetings; Acted as liaison to other City offices; Conducted financial transactions, purchasing equipment and computer software; Prepared reports and designed brochures; Conducted research, compiling and preparing records or reports as needed; Provided administrative and technical… Show more Coordinated distribution of information to employees, management and/or the general public; Monitored task force budget and tracked expenditures; Maintained database of task force vehicles; Coordinated and scheduled meetings; Acted as liaison to other City offices; Conducted financial transactions, purchasing equipment and computer software; Prepared reports and designed brochures; Conducted research, compiling and preparing records or reports as needed; Provided administrative and technical support to detectives; Acted as a first-line troubleshooter for City IT; Composed correspondence for detectives; Created PowerPoint presentations for police and public information and training programs; Provided information and assistance to the public; Transcribed police reports and criminal intelligence reports; Maintained database of and tracked drug activity tips received from the public.
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Police Typist & Police Data Technician
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May 1993 - Apr 1998
Fort Collins, Colorado Area Provided administrative and technical support to patrol officers; Provided information and assistance to the public; Transcribed police reports; Processed myriad police and law enforcement related documents; Maintained police case files; Provided information and assistance to the District Attorney's Office.
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Education
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Fairfield Union High School
Diploma