Experience

ITW Commercial Construction

• United States
• Construction
• 1 - 100 Employee

• National Account Manager

  • Aug 2022 - Present

  Develop and maintain relationships with customers to ensure long-term success Act as the liaison between customers and internal teams ensuring clients’ requirements are met Collect and analyze sales data and trends Maintain high customer satisfaction ratings Serve as a contact person for customers and internal teams Collaborate with Sales and Marketing teams Keep abreast of industry and market trend and best practices Develop and maintain relationships with customers to ensure long-term success Act as the liaison between customers and internal teams ensuring clients’ requirements are met Collect and analyze sales data and trends Maintain high customer satisfaction ratings Serve as a contact person for customers and internal teams Collaborate with Sales and Marketing teams Keep abreast of industry and market trend and best practices



ITW Construction Residential & Remodel

• Key Account Manager

  • Jul 2019 - Aug 2022

  • Develop account plans and associated growth strategies for key distributors and dealers in the Midwest • Utilize analytics for market trends, account trackers, financial management, and sales & POS trends • Serve as the link between key customers and the territory sales representatives • Focus on growing current key dealer business and develop new business with an expanded line by leveraging current products • Manage the market development specialist to ensure end user pull through of products Show less



ITW Construction Residential & Remodel

• Wisconsin

• Territory Sales Representative

  • Jun 2018 - Jul 2019

  • Successfully manage a territory of over 300 lumber yards and 5 distributors; 2 in the big 6 and all in the top 80; exceeding a 2018 sales quota at 102.3% • Manage distributor relationships including: quarterly meetings; placement of new product; and training, coaching, and joint calls with distributor sales representatives • Establish appropriate contacts within distributors, lumber yards, and end users while becoming a trusted partner in the residential fastening industry • Lead monthly Richardson Territory Planning sales meetings in the latter half of 2018 and working with the leadership team to lead and develop monthly calls and plans for the team in 2019 • Successes include: added a new product line with a top 80 distributor; displaced a competitor with a universal GRK rack; incrementally added 24 new skus, 5 of which were target skus, at a lumber yard Show less



Spectrum Brands, Inc

• United States
• Manufacturing
• 700 & Above Employee

• Assistant National Account Manager

  • Jan 2017 - May 2018

  • Develop sales strategies, programs and plans for existing and potential National accounts including Publix, ALDI, HEB, and Ingles in Rayovac batteries, Black + Decker small kitchen appliances, George Foreman grills, and Remington personal care appliances.• Maintain profit plan and sales action plan while monitoring actual results vs. plan throughout the year and making adjustments when appropriate.• Reached a quota of $6.5M in fiscal 2016 and growing to $7.4M in fiscal 2017.• Develop and maintain monthly forecasts by analyzing data from NPD and Nielsen as well as promotional plans and market trends.• Develop and manage account-specific promotional plan, coordinating with finance, trade marketing, product marketing, and sales management to align with brand strategies and advertising plans as appropriate. Recommend opportunities for increased penetration, based on knowledge of customers and territory.• Establish appropriate account contacts with customers and brokers and maintain an effective call program. Handle inquiries, complaints and service programs working through appropriate team functions and acting as a liaison with promotions, special programs, new products and other relevant activities to customers and to brokers.• Retained $3.5M a year of private label business, including 2 new skus, at top ten account• Received commitments from a regional account for 5 new incremental skus and displacing 4 competitor items in Rayovac batteries.• Established business with 4 new skus in our Remington personal care appliances for a distributor in the south. Show less

• Senior Sales Coordinator Manager

  • Jun 2015 - Dec 2016

  • Provide daily support to Account Managers such as: image requests, sell sheets, MSDS, inventory and price checks, product specifications• Develop reports, analyze POS trends, and provide insights using customer POS and/or syndicated data to the Sales Team• Acted as a liaison for sales with marketing, customer service, and other internal departments for Rayovac batteries, Black + Decker small kitchen appliances, George Foreman grills, and Remington personal care appliances.• Assist with account presentations: pull sales history, product information, presentation slides• Reached a team quota of over $40M Show less



Spectrum Brands - Rayovac

• Senior Sales Coordinator

  • Dec 2013 - Jun 2015

  •Prepare & distribute daily/weekly/monthly reports. i.e. sales reports, phone stats, core metrics, on-time delivery reports for plant, website usage•Works as a liaison to other departments by managing returns process, filling out required paperwork for the Account Managers, keep track of new customers their subsequent orders and follow-up•Manage Trade Show preparation; registration process, booth preparation, coordinating give-away/raffle items•Support sales staff by providing sales data, account analysis, new product information, solve customer problems and, relaying customer services requests•Assist with account presentations: pull sales history, product information, presentation slides Show less

• Sales Coordinator

  • Feb 2010 - Dec 2013

  • Provide daily support to Account Managers such as: image requests, sell sheets, MSDS, inventory and price checks, product specifications• Coordinate customer mailings• Assist with the implementation of Customer promotions• Assist with account presentations: pull sales history, product information, presentation slides• Assist Account Managers with Trade Show preparation

• Pricing/Returns Specialist

  • Aug 2008 - Feb 2010

  •Researched and resolved pricing issues•Managed returns process•Managed daily reports for pricing and minimum value•Collaborated with other departments for conflict resolution•Managed CSR responsibilities for GN Resound

• Order Entry Specialist

  • Aug 2005 - Aug 2008

  •Lead Order Entry Specialist for Priority and Specialty orders•Ensured processes are Sarbanes-Oxley compliant•Assisted in training new hires along with creating training documentation



M3 Insurance Solutions for Business

• Office & Events Coordinator

  • 2002 - 2004

  •Planned meetings and educational seminars for the office including: invitee list, invitations, room bookings, catering, and registration •Coordinated Annual Sales Retreat for Producers including: invitations, lodging, entertainment, meals, and awards dinner •Composed Power Points, Excel spreadsheets, and Word documents for Producers •Managed promotional items including: ordering, inventory, selecting items, developing, and maintaining budget •Coordinated office events including: yearly holiday party, blood drive, flu clinic, summer party, retirement parties, and luncheons •Primary back up to facilities manager including: voicemail, building maintenance, interoffice moves, and upkeep of office Show less