Experience

Hilton Columbus Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Director of Group Sales

  • Apr 2023 - Present

• Senior Sales Manager

  • Oct 2021 - Apr 2023



Delta Hotels by Marriott Baltimore Hunt Valley

• United States
• Hospitality
• 1 - 100 Employee

• Senior Group Sales Manager

  • Oct 2020 - Oct 2021



Hilton Baltimore

• Senior Sales Manager

  • Mar 2018 - Jul 2020

  • Work with city to solicit and win large conventions for Baltimore• Responsible for guest rooms and food and beverage revenue goals averaging $5,000,000 - $7,000,000 annually; repeatedly exceeded annual goal; Circle of Excellence Winner 2017 for reaching 250% of annual goal• Tasked with developing a new market, created the playbook for the market and achieved 250% of goal in that market in the first year; Playbook was put in to use company-wide for similar market deployment at other properties• Recognized high performer achieving 70% conversion ratio with on-property site visits• Key member in identifying potential client revenue concerns and work with other internal departments to create solutions that protect the company from critical short-term revenue losses• Take over existing accounts to improve client relationships resulting in several multi-year/ high revenue contracts Show less

• Sales Manager

  • Jul 2011 - Mar 2018

  • Control the sales cycle from prospecting to presenting to contract negotiation to close• Uncover new business opportunities using reporting tools, CRM Software and trade publications• Prepare creative proposals that match client values to Hotel services and utilizing industry trends to engage with prospective clients• Maintain one-on-one relationship with client from prospecting to beyond the close of the sale in order to maintain client satisfaction and gain customer loyalty• Work with Marketing and creative team to design proposals that speak to the client needs Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Sales Manager

  • Jun 2008 - Jul 2011

  Prospect and contract corporate and association market for large meetings to be held in the hotel; Met and exceeded annual goals in the midst of a recession. Contract and execute several high profile group stays Prospect and contract corporate and association market for large meetings to be held in the hotel; Met and exceeded annual goals in the midst of a recession. Contract and execute several high profile group stays



GF Hotels & Resorts

• United States
• Hospitality
• 500 - 600 Employee

• Catering Sales Manager

  • Jun 2006 - Jun 2008

  Prospect, contract and execute catering events for business and social clients Prospect, contract and execute catering events for business and social clients