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5.0

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Steven Wright

Over the past 6 years I have had the pleasure of working with Melissa on many occasions - both as a client of hers and as a speaker at her highly regarded conferences. Melissa is one of the key leaders in the growth and understanding of revenue management. For many businesses, revenue management can be extremely complex and challenging. Melissa has the unique ability of translating the complex into the practical. Many tourism businesses have seen very strong revenue growth due to the advice and guidance of Melissa. Just as importantly, Melissa is a pleasure to work with. She is always willing to support her clients and the broader industry at any time and always with a smile on her face. I have pleasure in leaving this recommendation of Melissa Kalan for any revenue management issues, training or support that you might need.

Eoin Loftus GAICD

Melissa was of great value to our accommodation group - identified very quickly significant opportunity and through clear communication, our team were able to implement efficiently & effectively. The gains we made, were significant - but more importantly the permanent changes that we made, have generated a great last return and helped facilitate recent successful expansion of our accommodation group. If you feel your business is not fully optimizing all opportunities to yield - Melissa and her team will definitely steer you in the right direction without breaking the bank.

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Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Chief Executive Officer and Founder
      • Jan 2011 - Present

      The Australian Revenue Management Association represents the interests of the revenue and yield management profession by providing education services to their member community, industry at large, and academia. The Australian Revenue Management Association represents the interests of the revenue and yield management profession by providing education services to their member community, industry at large, and academia.

    • Malaysia
    • Higher Education
    • Honorary Adjunct Associate Professor
      • Nov 2022 - Present

      Awarded in recognition of her contribution to revenue and yield management education Awarded in recognition of her contribution to revenue and yield management education

    • Australia
    • Civic and Social Organizations
    • Chief Executive Officer - Global Women Connect Inc, Australia
      • Feb 2021 - Present

      A NFP recognised in Hong Kong and Australia and a for-purpose social enterprise with a mission to improve outcomes for women through mentoring and education. A NFP recognised in Hong Kong and Australia and a for-purpose social enterprise with a mission to improve outcomes for women through mentoring and education.

    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Member of the ODIN360 network
      • Aug 2021 - Present

    • Director Of Operations
      • Feb 2006 - Jan 2011

      A music education school developing and facilitating programs for primary schools across NSW. A music education school developing and facilitating programs for primary schools across NSW.

    • Non Executive Director
      • Mar 2008 - Dec 2009

      Advisory services for an online accommodation provider and start-up. Advisory services for an online accommodation provider and start-up.

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Revenue Management - Commercial Yield Analyst
      • Jan 2000 - Feb 2005

      Commercial flight analyst optimising revenue, yield and profit across prime domestic and international routes. Commercial flight analyst optimising revenue, yield and profit across prime domestic and international routes.

    • Director of Revenue Management
      • Jan 1993 - Jan 2000

      Responsible for the commercial RM teams across The Ritz-Carlton Sydney and Double Bay driving revenue optimisation performance. Responsible for the commercial RM teams across The Ritz-Carlton Sydney and Double Bay driving revenue optimisation performance.

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