Melissa Jordan
Vice President, Sales Enablement at Savvas Learning Company- Claim this Profile
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Bio
Credentials
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HP Sales Certified
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Experience
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Savvas Learning Company
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United States
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Education Administration Programs
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700 & Above Employee
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Vice President, Sales Enablement
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Oct 2019 - Present
Responsible for maintaining high levels of capability and effective skills of the K-12 sales organization. Leads an enablement team that designs, implements, and manages the Learning & Development Plan, which includes assessing, and training on selling skills, presentation effectiveness, product knowledge, account planning, effective product sales presentations, etc. Responsible for maintaining high levels of capability and effective skills of the K-12 sales organization. Leads an enablement team that designs, implements, and manages the Learning & Development Plan, which includes assessing, and training on selling skills, presentation effectiveness, product knowledge, account planning, effective product sales presentations, etc.
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Vice President, Sales Enablement K-12 Learning
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Dec 2015 - Oct 2019
Responsible for maintaining high levels of capability and effective skills of the K-12 sales organization. Leads an enablement team that designs, implements, and manages the Learning & Development Plan, which includes assessing, and training on selling skills, presentation effectiveness, product knowledge, account planning, effective product sales presentations, etc. Responsible for maintaining high levels of capability and effective skills of the K-12 sales organization. Leads an enablement team that designs, implements, and manages the Learning & Development Plan, which includes assessing, and training on selling skills, presentation effectiveness, product knowledge, account planning, effective product sales presentations, etc.
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Manager Enterprise Group Americas Sales Enablement
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Aug 2014 - Dec 2015
Contributed to profitable growth by leading a team of program managers focused on training and certification for approximately 3500 sales professionals. Worked with sales leaders, we set the priority and cadence of training that align business goals and objectives optimizing both the return on investment of the selling system and the productivity of the seller.I led the creation of continuation training roadmap for all front line sales roles that map to the go-to-market model. My team executed trainings and certifications for all role based plans for sales roles in the U.S., Canada, and Latin America. I managed Sales Enablement programs for over 100 Account General Managers, including License to Practice Masters and Executive Conversations.I managed Front Line Manager Enablement programs such as License to Manage and Coaching Sales Performance. Our enablement activities and development roadmap focus on a high performance sales culture, pipeline, sales forecasting, opportunity review and selling as a sales manager.Another key focus was to work cross functionally with Learning and Development, Regional Business Unit Sales Enablement, and key subject matter experts to redefine Onboarding programs for all roles, including sales, product, and process training. Show less
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Training Manager
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Mar 2010 - Aug 2014
I planned and coordinated new hire and continuing education for Enterprise Group Inside Sales Team. I led a content review team of ISRs and Managers to optimize the training experience. I managed the Accelerated Sales University Program that provides inside sales representatives additional skills necessary to move to outside sales. I had responsibility for the design and implementation of a Manager Academy program that provides Inside Sales Representatives additional training opportunity to prepare them for a leadership position. In addition to managing enablement for the Inside Sales organization, I expanded my role to include Account General Manager development and Front Line Sales Management enablement in 2013. I was also Onboarding lead for all sales roles for the Americas. Show less
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Training Manager
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Jun 2000 - Mar 2010
As training manager for AT&T, I coached and developed trainers through classroom observation in two call centers. I implemented training plans and monitored completions of continuing education courses for over 1000 employees. I compiled and distributed customized weekly status reports to management and executive teams. Partnering with the management team to identify performance gaps was extremely important to ensure the training offerings addressed performance gaps so that we could increase business results. Another key part of my work was to supervise the Manager Academy program across three call centers to strengthen key skills within our management team. I led several of these leadership trainings. Before taking on the Training Manager role, I served as a Training Delivery Specialist for three years 2002-2005. I led new hire training as well as contuning education training for customer care, technical support, various specialty respresentatives and managers. From 2000-2002, I held a Customer Care Manager position. Show less
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Education
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1995 - 1999
University of Central Arkansas
Bachelor of Science, Telecommunications
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