Experience

Lozano Insurance Adjusters, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Litigation Administrator

  • Dec 2019 - Present

  Jacksonville, Florida, United States

• File Reviewer

  • Sep 2017 - Dec 2019

  Jacksonville, Florida Area ● Oversees a team of property field adjusters in a CAT environment ● Daily monitor the Adjuster Queue to ensure cycle time goals are being met ● Reviewed estimates and submission packages from field adjusters. Confirmed coverages. ● Compare estimates and report differences for invoice purposes. ● Evaluated and mediated settlement of claims. Referred file to appropriate departments as file investigation warranted. ● Issued payments and reviewed settlement with policyholders and/or… Show more ● Oversees a team of property field adjusters in a CAT environment ● Daily monitor the Adjuster Queue to ensure cycle time goals are being met ● Reviewed estimates and submission packages from field adjusters. Confirmed coverages. ● Compare estimates and report differences for invoice purposes. ● Evaluated and mediated settlement of claims. Referred file to appropriate departments as file investigation warranted. ● Issued payments and reviewed settlement with policyholders and/or representatives. ● Prepared denial and withdrawal letters ● Provide file QA review to ensure files are in compliance with the company specific guidelines ● Review Appraisal files, daily contact with the adjuster tracking claim progress, manage and set diary to ensure we are in compliance