Melissa Jones
Litigation Administrator at Lozano Insurance Adjusters, Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Lozano Insurance Adjusters, Inc.
-
United States
-
Insurance
-
1 - 100 Employee
-
Litigation Administrator
-
Dec 2019 - Present
Jacksonville, Florida, United States
-
-
File Reviewer
-
Sep 2017 - Dec 2019
Jacksonville, Florida Area ● Oversees a team of property field adjusters in a CAT environment ● Daily monitor the Adjuster Queue to ensure cycle time goals are being met ● Reviewed estimates and submission packages from field adjusters. Confirmed coverages. ● Compare estimates and report differences for invoice purposes. ● Evaluated and mediated settlement of claims. Referred file to appropriate departments as file investigation warranted. ● Issued payments and reviewed settlement with policyholders and/or… Show more ● Oversees a team of property field adjusters in a CAT environment ● Daily monitor the Adjuster Queue to ensure cycle time goals are being met ● Reviewed estimates and submission packages from field adjusters. Confirmed coverages. ● Compare estimates and report differences for invoice purposes. ● Evaluated and mediated settlement of claims. Referred file to appropriate departments as file investigation warranted. ● Issued payments and reviewed settlement with policyholders and/or representatives. ● Prepared denial and withdrawal letters ● Provide file QA review to ensure files are in compliance with the company specific guidelines ● Review Appraisal files, daily contact with the adjuster tracking claim progress, manage and set diary to ensure we are in compliance
-
-