Experience

Rockingham Memorial Hospital
• United States
• Hospitals and Health Care
• 200 - 300 Employee
• Behavioral Health Therapist

  • Jun 2021 - Present


FAMILY PRESERVATION SERVICES

• United States
• Mental Health Care
• 100 - 200 Employee

• Multisystemic Therapy Clinician

  • May 2020 - Jun 2021

  My responsibilities as a Multisystemic Therapy Clinician included working intensively with families of youth ages 12-18 that were at risk of being placed in detention or a residential setting. I examined ecological factors that contributed to the youth’s referral behaviors, including substance abuse, truancy, elopement, suicidal ideations, verbal aggression, and physical aggression and worked directly with caregivers to develop individualized interventions in a three- to five-month period. Responsibilities also included writing letters to court, attending court regularly, weekly care coordination with other members of the community, meeting with a consultant and supervisor weekly, weekly and monthly summaries, completing in-depth initial assessments, substance abuse intakes, and progress notes. Show less



COLLINS CENTER

• United States
• Mental Health Care
• 1 - 100 Employee

• Hotline Advocate

  • May 2019 - May 2020

  As a part-time hotline advocate, I receive hotline calls from individuals who have experienced sexual assault and are searching for resources in the area. I also receive calls to accompany sexual assault victims at the local emergency room, where I help them to understand their rights and provide support during SANE examinations. I also coordinate care with the local police, emergency room staff, domestic violence shelters, and other community resources to ensure connection between clients and local resources. Show less



CROSSROADS COUNSELING CENTER, INC.

• United States
• Mental Health Care
• 1 - 100 Employee

• Program Coordinator of Community Programs

  • Mar 2016 - May 2019

  As a QMHP in the Community Programs, I educated individuals that had mental health diagnoses including schizophrenia, bipolar, and depression about budgeting, organization within their home, coping skills, community resources, and medication compliance in their home or community settings. I also completed daily progress notes, submitted monthly summaries for each client, and had bi-weekly supervisions with the program coordinator. As Program Coordinator, I train new employees, track required employee paperwork submissions, submit authorizations for approval through Medicaid, manage referrals, provide supervision for employees and continue to work with clients on a daily basis. Show less



The Marketplace Agency and Eldercare Associates, Inc.

• Customer Service Representative

  • Aug 2014 - Mar 2016

  As a Customer Service Representative at Marketplace Agency and Eldercare Associates, I prepared paperwork for agents before appointments. I proofread applications to make sure all the information was properly filled out before faxing them to the insurance company. I answered phone calls, checked-in appointments, organized files, filed paperwork, participated in weekly training about insurance products in our area, and ordered office supplies. As a Customer Service Representative at Marketplace Agency and Eldercare Associates, I prepared paperwork for agents before appointments. I proofread applications to make sure all the information was properly filled out before faxing them to the insurance company. I answered phone calls, checked-in appointments, organized files, filed paperwork, participated in weekly training about insurance products in our area, and ordered office supplies.



Harrisonburg/Rockingham Social Services

• Family Services Specialist

  • Feb 2014 - Aug 2014

  As a Foster Care Family Services Specialist, I connected birth families with community resources to provide counseling, various types of treatment for mental illnesses, and financial assistance to achieve family reunification. If family reunification was not possible, I worked towards finding other permanent families for children in foster care. My duties at HRSSD included acting as legal guardian to children in HRSSD custody, coordinating supervised visitation, creating service plans, and meeting with service providers in the community to arrange resources to the children in foster care as well as their families. Show less



Country Cookin

• United States
• Food & Beverages
• 1 - 100 Employee

• Waitress

  • Jun 2007 - Feb 2014

  As a waitress, I have gained experience in customer service, provided service to individuals of varying socioeconomic backgrounds, multitasked during hectic business hours, and practiced teamwork with fellow employees. I enjoy building relationships with my customers and learning about my customers’ experiences. My other responsibilities included managing money at the cash register, nightly cleaning, and ensuring all customers in the restaurant were having an enjoyable experience. I began waitressing at the Lynchburg location and transferred to the Harrisonburg location as a college student at James Madison University. Show less



First Step: A Response to Domestic Violence

• United States
• Individual and Family Services
• 1 - 100 Employee

• Night/Weekend Monitor

  • May 2013 - Oct 2013

  Having the opportunity to work at First Step allowed me to build relationships with women that are in crisis situations, including homelessness and fleeing from domestic violence. Building trust, communicating, and encouraging these women has allowed me to help them build their confidence and strive to become more independent. I answered hotline calls, helped residents adjust to life in a shelter, supported and encouraged the residents, and helped them to develop plans and find resources to ensure a safer and more stable environment for their future. Show less



Center for Marriage and Family Counseling

• Intern

  • Sep 2012 - May 2013

  I co-lead anger management/domestic violence and substance abuse groups, which enabled me to work with individuals from varying socioeconomic backgrounds to alter negative cognitions and behaviors into ones that are healthy and beneficial. We discussed topics such as childhood traumas, domestic abuse, substance abuse triggers, legal issues, how to relieve anxiety and anger, and how to build happy and healthy relationships. I also monitored court-ordered visitations, where I noted behaviors between the visiting parent and children and helped the time they shared together be as comfortable and entertaining for the child as possible. Other duties that I fulfilled in this position included making copies for the front desk, answering phone calls, scheduling appointments, and receiving payments for services. Show less



Kmart Corporation

• United States
• Retail

• Sales Associate

  • Sep 2011 - Mar 2013

  As a sales associate, I was responsible for managing money, providing excellent customer service, cleaning and straightening sections of the store, and assisting customers with finding merchandise within the store. This job helped me to understand the importance of teamwork in any occupation. If one section of the store was not straightened, the rest of the store’s appearance was affected. It was important for all co-workers to help each other so that the entire store would be presentable. As a sales associate, I was responsible for managing money, providing excellent customer service, cleaning and straightening sections of the store, and assisting customers with finding merchandise within the store. This job helped me to understand the importance of teamwork in any occupation. If one section of the store was not straightened, the rest of the store’s appearance was affected. It was important for all co-workers to help each other so that the entire store would be presentable.



Plains Elementary School

• United States
• Higher Education
• 1 - 100 Employee

• Plains Elementary School

  • May 2012 - Jun 2012

  I interned as a teaching assistant and helped children with behavioral issues with learning activities such as reading, interactive games, and classroom assignments. I enjoyed bonding with the children through recess, gym, and lunch. I was responsible for daily reflection logs and encouraging children to use appropriate behavior in their daily routine, such as keeping a clean desk, speaking kindly to their classmates, and respecting authority figures. I interned as a teaching assistant and helped children with behavioral issues with learning activities such as reading, interactive games, and classroom assignments. I enjoyed bonding with the children through recess, gym, and lunch. I was responsible for daily reflection logs and encouraging children to use appropriate behavior in their daily routine, such as keeping a clean desk, speaking kindly to their classmates, and respecting authority figures.



Virginia Child Protection Newsletter

• Intern

  • Aug 2011 - Jun 2012

  I was an intern for the Virginia Child Protection Newsletter for the Fall of 2011, where I learned to edit bibliography pages, participate in phone interviews, and write brief summaries on journal articles. In the Spring of 2012, I became a paid intern. I have assisted Joann Grayson in Volume 93 and Volume 94 of the Virginia Child Protection Newsletter. I was an intern for the Virginia Child Protection Newsletter for the Fall of 2011, where I learned to edit bibliography pages, participate in phone interviews, and write brief summaries on journal articles. In the Spring of 2012, I became a paid intern. I have assisted Joann Grayson in Volume 93 and Volume 94 of the Virginia Child Protection Newsletter.



Thomas Road Baptist Church

• Religious Institutions
• 1 - 100 Employee

• Elementary School Youth Group Leader- Children's Church

  • Sep 2009 - Aug 2011

  I worked as a Children’s Church leader of about 20 first graders. I observed the group during a large Sunday morning service and lead small group discussions to reflect on the morning’s sermon.

• Middle School Youth Group Leader- Power Source

  • Sep 2009 - Jun 2010

  I worked as a Power Source leader of 11 sixth grade girls every Wednesday night. I taught weekly sessions about religious views, body image, healthy relationships, and how to make healthy choices. I met with them on Wednesday nights and Sunday mornings and prepared lectures for small group settings.