Experience

National Distribution Service, Inc. (NDS)

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Team Leader & Account Manager

  • Sep 2014 - Present

  • Build solid customer relationships in the warehousing/ Logistics industry, providing excellent customer service through timely and efficient communication, provide quotes and estimates for future projects.• Work with warehouses across the country on a daily basis to fully manage projects, maintain inventory, scheduling deliveries, and ensure projects, deliveries, and installs run smoothly. • Prepare service agreements for both my customers and warehouses.• Work independently and efficiently while juggling multiple priorities and completing time-sensitive assignments well before deadlines. Excellent problem solving skills.• Verify accuracy of shipping and delivery documentation to ensure smooth transportation of valuable equipment.• Invoice projects on a daily basis.• Handle a wide variety of accounts from large to small. Communicate with customers on a daily basis about their projects, problem solve, and prioritize.• Manage a team of 6.• Provide training for new hires and existing employees. Provide a layer of support to help when others are in need. • Proactively work with management team to address and resolve any challenges as well as provide employee reviews/ updatesOur network of over 1500 warehouses consists of agents of the largest van lines, as well as established independent facilities experienced in commercial storage and distribution services. As a privately held firm we are able to determine location by location which warehouse is best suited to handle your project.



Aéropostale

• United States
• Retail
• 700 & Above Employee

• Retail Store Manager

  • Nov 2012 - Sep 2014

  *Provide excellent customer service*Meet and exceed all sales goals*Hire and train all employees*Make weekly work schedules and process payroll*Organized, detail oriented, team player, problem solver, multi-tasker *Provide excellent customer service*Meet and exceed all sales goals*Hire and train all employees*Make weekly work schedules and process payroll*Organized, detail oriented, team player, problem solver, multi-tasker