Experience

Kingswim

• Australia
• Wellness and Fitness Services
• 1 - 100 Employee

• Swimming Teacher

  • Oct 2022 - Present



Gökotta Kids

• Melbourne, Victoria, Australia

• Director

  • Feb 2017 - Present

  • Designing & Printing personalised images for Baby & Children’s clothing • Design & maintain my own website (WordPress) as well as Etsy shop • Social media management of Facebook & Instagram business accounts • Run a store front at the Melbourne Pregnancy Baby & Children’s Expo as well as various market events • Create colour pallets for personalised design options • Source fonts to suit my customers needs • Design source and edit Vector images through graphic subscription programs • Using Adobe Illustrator, Cloud image software, Versaworks • Print, weed & heat press designs onto T-shirts, Hoodies, Rompers, Cushions, Bags as well as car decals/signage • Design clothing tags • Source clothing manufacturers and communicate with international companies • Cash handling • Administration & Bookkeeping • Discuss with customers what custom design they have in mind and create proofs to present to customers before finalising and printing • Create advertising campaigns & competitions • SEO Maintenance • Photo staging, lighting & shooting of our products (Flat lays & of models)



MAX

• Australia
• Government Relations Services
• 700 & Above Employee

• Case Manager (Disability Employment Services)

  • May 2010 - Dec 2016

  • Marketing clients to suitable employment • Liaising with Centrelink & Department of Education & Workplace Relations • Instructing clients on compliance activities • Developing Employment Pathways Plans (EPP’s) • Assisting clients with Non-Vocational skills such as Interview Techniques, & Cold Calling Techniques • Referring clients to suitable training organisations • Post Placement Support for clients successful in gaining employment • Processing Job Placement Fees, 13 & 26 week Employment &/or Education outcomes • Referring clients to support services such as Psychologists, Physio, Drug & Alcohol counsellors. • Developing resumes & cover letters for clients • Booking appointments • Working with clients from diverse backgrounds such as language barriers, mental & physical disabilities, low socio economic backgrounds, prison release clients and clients with drug/alcohol addictions. • Covering for Receptionist • Administration duties



Centrelink

• Government Administration
• 700 & Above Employee

• Call Centre

  • Feb 2009 - Jan 2010

  · Informing customers on available services & eligibility. · Specialist in Unemployment Services & Student services. · Informing customers on the Household stimulus package. · Interviewing customers for application for Government benefits. · Dealing with difficult customers. · Booking in Job Network meetings & Centrelink face to face meetings. · Assisting customers suffering from hardships, through Social Workers & Welfare Agents. · Constantly Meeting KPI’s · Informing customers on available services & eligibility. · Specialist in Unemployment Services & Student services. · Informing customers on the Household stimulus package. · Interviewing customers for application for Government benefits. · Dealing with difficult customers. · Booking in Job Network meetings & Centrelink face to face meetings. · Assisting customers suffering from hardships, through Social Workers & Welfare Agents. · Constantly Meeting KPI’s



Stella Travel Group

• Melbourne, Victoria, Australia

• Travel Consultant

  • Nov 2003 - Sep 2008

  · Responsible for liaising Travel Agents regarding customer orders · Responsible for search and researching the best available options for customers · Dealing with difficult customers resolving travel issues · Promoting various travel deals with agents · Destination/Itinerary advice · Bookings & quotations for numerous company brands eg; Newmans Holidays, Travelscene Holidays, New Caledonia Holidays & Air New Zealand Holidays. · Using Calypso Reservations System, Excel, Fax, Email & Internet · Back up to Team Leader Role · Constantly Meeting KPI’s Achievements at Stella Wholesale: · During my time with Stella, I have succeeded in winning a number of sales incentive awards , including Ipods, mobile phones, shopping vouchers, & free trips to Fiji, Las Vegas, & Disneyland Anaheim. · Successfully built up a base of preferred agents/clients who would use me exclusively · Achieved Statistics above targets eg; my average daily client intake is 40, when most consultants are on 25. · 2007 Performance review I was the top consultant with sales of $1,923,117 for the year. The closest consultant sold $800,000.