Melissa Hilderley

Customer Experience Specialist at Westhill
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Contact Information
us****@****om
(386) 825-5501
Location
Croydon, Pennsylvania, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Experience Specialist
      • Apr 2023 - Present

    • United States
    • Insurance
    • 1 - 100 Employee
    • Account Executive
      • Jan 2022 - Oct 2022

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Special Education Teacher
      • Feb 2015 - Nov 2021

      • Developed lesson plans and other educational resources for in-person and hybrid instruction • Collaborated with team members to create individualized course material, lesson plans and assessments • Led and supported school staff through the first-ever implementation of Positive Behavior Intervention and Supports (PBIS), and decreased student referrals from 49% to 31% • Facilitated and planned bi-weekly data meetings for school-wide academic programming • Analyzed student data through assessment, observation, and questioning • Created and organized an intervention program in grades 3 through 5 to increase student academic achievement in math from 43% proficiency to 78% proficiency and reading from 29% proficiency to 41% proficiency • Developed and directed multiple professional development sessions for colleagues around the district on topics ranging from the use of behavior management systems to designing mastery-based learning targets and assessments • Mentored new teachers in the district to learn objectives and procedures, analyze their teaching practices, and helped with the reflection process of teaching • Organized and managed filed trips Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Substitute Teacher
      • Jun 2014 - Feb 2015

    • Student Teacher
      • Aug 2013 - May 2014

Education

  • Temple University
    Master of Science - MS, Accomplished Teaching
    2016 - 2017
  • Indiana University of Pennsylvania
    Bachelor of Science - BS, Education/Teaching of Individuals in Early Childhood Special Education Programs
    2010 - 2014

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