Melissa Hilderley
Customer Experience Specialist at Westhill- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Westhill
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Customer Experience Specialist
-
Apr 2023 - Present
-
-
-
AIS Insurance Group, Inc.
-
United States
-
Insurance
-
1 - 100 Employee
-
Account Executive
-
Jan 2022 - Oct 2022
-
-
-
William Penn School District
-
United States
-
Primary and Secondary Education
-
1 - 100 Employee
-
Special Education Teacher
-
Feb 2015 - Nov 2021
• Developed lesson plans and other educational resources for in-person and hybrid instruction • Collaborated with team members to create individualized course material, lesson plans and assessments • Led and supported school staff through the first-ever implementation of Positive Behavior Intervention and Supports (PBIS), and decreased student referrals from 49% to 31% • Facilitated and planned bi-weekly data meetings for school-wide academic programming • Analyzed student data through assessment, observation, and questioning • Created and organized an intervention program in grades 3 through 5 to increase student academic achievement in math from 43% proficiency to 78% proficiency and reading from 29% proficiency to 41% proficiency • Developed and directed multiple professional development sessions for colleagues around the district on topics ranging from the use of behavior management systems to designing mastery-based learning targets and assessments • Mentored new teachers in the district to learn objectives and procedures, analyze their teaching practices, and helped with the reflection process of teaching • Organized and managed filed trips Show less
-
-
-
ESS
-
United States
-
Education Administration Programs
-
700 & Above Employee
-
Substitute Teacher
-
Jun 2014 - Feb 2015
-
-
-
-
Student Teacher
-
Aug 2013 - May 2014
-
-
Education
-
Temple University
Master of Science - MS, Accomplished Teaching -
Indiana University of Pennsylvania
Bachelor of Science - BS, Education/Teaching of Individuals in Early Childhood Special Education Programs