Career Development Specialist

• Nov 2020 - Present

Job Developer

• Nov 2014 - Jun 2020

Vocational Rehabilitation Specialist

• 2010 - 2014

▪ March of Dimes is a $100 million non- profit charity helping people with disabilities in Canada ▪ Provided services to adults who have and are challenged by employment barriers ▪ Assessed client’s motivation to work and disability related employment barriers while providing supportive measures to ensure individual success ▪ Completed extensive reports for various programs and ensured documentation was professional ▪ Developed and implemented employment action plans that details the steps the client needs to achieve their vocational goal ▪ Monitored client’s progress, developed solutions & counselled clients when they experienced issues ▪ Provided extensive case management & serviced many clients at once while ensuring proper delivery ▪ Arranged and conducted intakes via telephone and in person while ensuring all forms are completed Created and developed well defined job goals that were suitable for clients. Used many tools and resources to gather information in order to help clients. I.e.: Career Cruising, Labour Market Research ▪ Participated in community outreach by visiting surrounding agencies & hospitals to promote services ▪ Taught various workshops around the GTA in Stress Management, Interviewing Skills, Resume Writing, Job Retention, and Labour Market Research ▪ Conducted intakes and retention programs for clients, provided counselling when required by client ▪ Worked with various programs such as: WSIB, Community Coordinator Program and MTCU Contracts combined with SES program ensuring services were delivered successfully throughout all programs ▪ Worked effectively with ECC team of job developers and other fellow staff, mangers in a cooperative manner Show less

Rehabilitation Support Worker

• Jan 2007 - Jan 2009

HR Coordinator

• 2004 - 2009

▪ Responsible for overseeing employees, ensuring sales & finance department was running smoothly ▪ Scheduled and booked interviews in order to recruit potential employees for business opportunity ▪ Responsible for hiring, terminating and managing employees; assisted with team meetings ▪ Responsible for all correspondence sent to applicants regarding their application & interviews ▪ Administered employment screening process, including conducting reference & background checks ▪ Promoted services by answering and responding to email and telephone inquiries in a timely manner ▪ Investigated & resolved matters that arose with employees and various departments ▪ Responsible for payroll and ensuring employees received their paychecks; responsible for balancing the accounts and ensuring accounts payable and receivables were accounted for as well as followed up on collections that were owed to the company ▪ Dealt with customers on a daily basis and ensured quality of service with exceptional customer service Show less