Experience

Petit Early Learning Journey

• Australia
• Education Administration Programs
• 1 - 100 Employee

• People and Culture Manager

  • Oct 2022 - Present



G8 Education Ltd

• Australia
• Higher Education
• 700 & Above Employee

• Human Resources Program Manager

  • Oct 2018 - May 2022

  G8 Education is one of Australia’s largest quality early childhood education and care providers. With more than 470 early learning centres across 21 quality early learning brands, they have over 10,000 team members who play an essential role in the lives of Australian families. As the Program Manager, I was responsible for developing, delivering and executing HR projects to transform the function and align practices across all our sites. I consulted with C-Suite and Senior executives in this organisational development role and led multiple strategic projects. These projects are related to establishing consistent people practices, workforce planning and systems implementation. In this role, I developed practices to support our leadership and operational teams in delivering exceptional service to our children and families. Achievements:• Led the $11M project over three years to uplift People processes and practices nationally. o Implemented a new HRIS, rostering time and attendance system (Kronos) o Reviewed all Policies, procedures, and processes to support improved people practices. o Developed change management strategies and embedment activities to drive better management and leadership practices. o Reviewed all legislative requirements to ensure system design is delivered HR, Payroll and sector-specific compliance on-scale.• Successfully Implemented Engagement and cultural initiatives through regular team feedback and targeted employee experience strategies, including: o Implemented social networking and connection platform and strategy (workplace) to deliver a connected experience for all Team Members. o Uplifted the national recognition program. o Combined customer and employee experience feedback to drive better outcomes for families.• Led and managed the G8 Education JobKeeper response attracting over $23K in Government funding a month whilst ensuring mental health support services were available for all 10,000 Team Members.



Positive Employer Outcomes

• Human Resources Services

• President

  • 2016 - Nov 2018

  Previously known as Queensland Community Service Employers Association, Positive Employer Outcomes (PEO) is an organisation dedicated to assisting community sector employers with extensive Industrial Relations support. As the President, I am responsible for leading this team to deliver exceptional services to our members. Previously known as Queensland Community Service Employers Association, Positive Employer Outcomes (PEO) is an organisation dedicated to assisting community sector employers with extensive Industrial Relations support. As the President, I am responsible for leading this team to deliver exceptional services to our members.



Community Housing Ltd & Horizon Housing Company

• Head Of Human Resources

  • Apr 2011 - Oct 2018

  When I joined Horizon Housing Company, we had 25 Team Members and no strategic Human Resource focus. By October 2018, Horizon Housing became CHL Australia's largest community housing provider, with 14 entities (2 Commercial & 12 Non-Profit) across six states and seven countries. We supported our Country Leaders across 26 Australian and 7 International offices in Chile, Timor Leste, Papua New Guinea, and Rwanda. Reporting to the CEO, as the Head of Human Resources, I was responsible for the Human Resources Department of CHL, which included the following: Reward and Recognition, Organisational Development, Performance and Capability, Equity and Inclusion, Workforce Planning & Policy, Learning and Development, Change Management, Workplace Health and Safety, Employment Relations, leadership coaching and development, Contact Centre and Office Administration.Achievements:• Project managed recent acquisition through initial due diligence, project planning, negotiations, announcement, change management, and integration of processes, people, and culture.• Led the Corporate Resources Department of Horizon Housing, including Office Management, event management, call centre, human Resources, workplace health and safety and payroll. • Provided quality business partnering domestically and internationally through leadership coaching, development, and creative solution-orientated approaches to offering business solutions. • Set strategic direction with the leadership team regarding best practice people management strategies.• Built an organisational culture that drove performance and enabled delivery against business objectives. • Advised the broader leadership team in delivering an organisational change and restructuring to manage a 28% growth in 3 years and rationalising to meet changing operating environments. • Implemented an Enterprise Resource Planning (ERP) System across the business, including HRIS and Payroll Functions, Learning and Development and WHS tools.



Queensland Community Services Employers Association (Q.C.S.E.A)

• Australia
• Human Resources

• Vice President

  • 2015 - 2016

  In this role, I was responsible for collaborative strategic decision making and supporting the president in her role as Leader of this organisation. I assumed responsibility for coordinating and leading the Marketing and re-branding project transforming the QCSEA into Positive Employer Outcomes. In this role, I was responsible for collaborative strategic decision making and supporting the president in her role as Leader of this organisation. I assumed responsibility for coordinating and leading the Marketing and re-branding project transforming the QCSEA into Positive Employer Outcomes.



Tablelands Regional Council

• Australia
• Government Administration
• 1 - 100 Employee

• Senior Advisor HR

  • Apr 2008 - Apr 2011

  The purpose of this position was to oversee a team of 3 human resource professionals responsible for providing high quality human resources support and strategic advice to management and staff. Key achievements include: • Negotiation and implementation of an amalgamated Enterprise Bargaining Agreement, assisting to migrate from eight separate industrial instruments to one.• Development, design and implementation of a suite of Human Resource Policies aligned with Council's strategic direction.• Managing the development and introduction of a HR information system.• Successfully represented Council as part of both conciliation and arbitration proceedings.• Coordinated Councils Disaster Call Centre and Evacuation Centre's during Cyclone Yasi.



Chandler Macleod

• Australia
• Human Resources Services
• 700 & Above Employee

• Recuritment Consultant

  • Apr 2007 - Jun 2008

  This position was responsible for both blue-collar and white-collar recruitment. Supporting multiple businesses in addressing their recruitment and selection needs, this role involved the provision ofconsulting advice and temporary workforce management for many large organisations such as Australia Post and Parmalat.I managed a temporary workforce of over 150 Team Members, including rostering, bulk recruitment, and design and implementation of a candidate care program. The new candidate care program focused on a reward and recognition program and developing and implementing unique approaches to candidate recruitment.



Queensland Health

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Project Officer

  • Jul 2005 - Dec 2005

  This position was responsible for the project management of the accreditation process for the Ipswich Hospital Registrar training program.I developed and submitted all accreditation requirements through consultation with hospital administrators, students, and supervising doctors. This position was responsible for the project management of the accreditation process for the Ipswich Hospital Registrar training program.I developed and submitted all accreditation requirements through consultation with hospital administrators, students, and supervising doctors.



Blue Care

• Australia
• Hospitals and Health Care
• 500 - 600 Employee

• Improvement Facilitator

  • Jan 2003 - Jul 2005

  This position was responsible for facilitating key activities designed to improve responses and reactions to the change management processes. I advised management in developing education sessions and self-directed learning packages and facilitated sessions to assist staff with resilience during change management. This position was responsible for facilitating key activities designed to improve responses and reactions to the change management processes. I advised management in developing education sessions and self-directed learning packages and facilitated sessions to assist staff with resilience during change management.