Vice President

• Aug 2019 - Present

Office Manager

• Apr 2018 - Present

Accounts Receivable/Payable Manager at DuMor Water Specialists, Inc

• Dec 2017 - Apr 2018

Accounts Receivable Manager

• Nov 2017 - Dec 2017

Customer Care Associate

• Jul 2017 - Nov 2017

Client Services Specialist

• Jul 2014 - Jul 2017

Updated lead, rank/stage and prospect interaction in CRM application daily.Under minimal supervision, answered acquisitions and customer phone lines with a professional, positive, and helpful manner. Handled supply orders, information changes and basic partner inquiries. Developed significant personal professional relationships with customers and clients to establish strong connections.Took initiative to identify and apply problem solving skills to non-routine client issues with minimal supervision and assistance.

Customer Care Ambassador

• Mar 2014 - Jul 2014

Took initiative to identify and apply problem solving skills to non-routine customer issues with minimal supervision and assistance.Managed negative feedback left by customers on the market sites and resolved identified issues.

Scanning Associate, ARC and Media

• Oct 2012 - Mar 2014

Responsible for updating sale inventory by using Indaba/Scandaba systems.Assured accurate pre-ISBN data was entered into database.Performed inventory maintenance and control using Indaba.Selected sold books from inventory shelves using picking systems.Prepared packages for proper shipping.