Melissa Hardsand

Accounting Clerk at tripcentral.ca
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Ontario, Canada, CA
Skills

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Credentials

  • TICO Supervisor/Manager Certificate
    Managing Retail Travel Locations
    Dec, 2011
    - Nov, 2024
  • TICO Counsellors Certificate
    TICO Registered to sell Travel in Ontario
    May, 2008
    - Nov, 2024

Experience

  • tripcentral.ca
    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Accounting Clerk
      • Dec 2013 - Present

      - Due to accuracy in accounting habits was quickly able to progress from store level selling agent into the accounting department at Head Office. - Responsible for verifying travel agent invoicing against our supplier files for discrepancies in payments, commissions, and invoicing structure. - Reconciling vendor statements in a weekly batch. - Correcting/investigating/identifying discrepancies to the agent for action and correction. - Posting supplier settlements against open accounts receivables. - Posting client payments against client accounts receivable. - Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. - Implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. - Accounting system/reporting knowledge and daily use of Trams Back Office, Sabre Travel Network, StoreFinancial CardSpot, Sirev, Consul PC, BSP link. Show less

  • SellOffVacations.com
    • Canada
    • Travel Arrangements
    • 100 - 200 Employee
    • Selling Supervisor
      • Dec 2011 - Dec 2013

      - Supervised the daily operation of the office. - Ensured effective operation and proper staffing for the office. - Responsible for office and staffing adhering to Standard Operating Procedures. - Monitored staff development via performance appraisals, one-on-ones, and feedback. - Ensured audit and security requirements were met. - Provided high quality service to consumer travel clients. - Sold a full range of preferred supplier products. - Provided accurate, complex travel information (i.e. detailed travel documentation, etc.). - Provided high quality service to consumer travel clients. - Resolved client pre-travel complaints with minimal guidance. - Invoiced client files and documents accurately. - Exceptional customer service skills. - Self-motivated with effective time management skills, able to manage a varied workload. - Exceptional written and oral communication skills. - Ability to work independently as well as part of a team. - Good problem solving ability, attentive to detail. Show less

  • Flight Centre Travel Group
    • Australia
    • Travel Arrangements
    • 700 & Above Employee
    • International Travel Consultant
      • May 2008 - Dec 2011

      - Consultation of clients regarding their travel needs. - Provided exceptional customer service to ensure the booking and to retain and gain repeat business. - Achieved and exceeded agreed sales targets and goals monthly. - Exceptional team player. - Self-motivated and built my own client base. - Cold calling on potential clients in person and over telephone. - Responsible of following up on potential bookings and when client completes travel to learn about future travel needs and gain feedback to help sell the product in the future. - Responsible for own accounting on each file. - Ensured assigned weekly/monthly reports were completed by the deadline. Show less

Education

  • Sheridan College
    Associate’s Degree, Tourism and Travel Services Management
    2001 - 2003

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