Melissa Hale, SHRM-CP
Human Resources Business Partner at Vermont Electric Power Company (VELCO)- Claim this Profile
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Bio
Credentials
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SHRM-CP
SHRMJul, 2017- Nov, 2024
Experience
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Vermont Electric Power Company (VELCO)
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Utilities
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100 - 200 Employee
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Human Resources Business Partner
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Jun 2020 - Present
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Mt. Ascutney Hospital and Health Center
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Benefits Coordinator
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May 2016 - Jun 2020
As the benefits coordinator I am the contact for all our benefits including health, dental, vision, short and long term disability, EAP, FMLA, 403b, 457b and workers compensation. We utilize and online enrollment system called bSwift and I am the system administrator for that portal. I am also the system administrator for our online wellness portal through beBetter. As a long term employee of Mt. Ascutney I have become the go-to person for all employees when they have general questions about hospital policies or functionality of other departments.As one of only three HR employees, we share tasks and rely on each other to cross cover and work through large projects. Through this process I have become very comfortable with corrective action plans, policies, procedures and terminations.In this role I am responsible for ensuring compliance surrounding not only our benefits but with State and Federal laws and regulations. Show less
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Employment Specialist
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Mar 2014 - May 2016
This position included reviewing applicants, checking references, creating a rate of pay calculation, offering and onboarding. I was also responsible for tracking employee turnover, maintaining multiple online applicant portals, recruitment and retention. I also handled and administered our employee appreciation program
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IT Secretary
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Jan 2012 - Mar 2014
Temporary position created specifically to work directly under the IT director to coordinate the transition to a new Electronic Health Record. This included scheduling meetings, taking minutes and creating agendas. Working with staff members to ensure that their needs would be represented in the new workflow and training employees on how to utilize the new system. I also took on the task of creating login accounts for all present and incoming employees as well as running meaningful use reports and publishing those online.I maintained this role as well as my switchboard supervisor role simultaneously. While working in the IT department 4 days per week, I was still able to communicate with my staff to ensure coverage and make sure I was attending to the needs of the board while also taking care of the IT director and the needs of the hospital during our transition. Show less
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Switchboard Supervisor
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Jan 2011 - Mar 2014
Included answering the main switchboard and directing calls to the appropriate department. Also entailed paging In House and On Call personnel, reviewing and revising policies and procedures, keeping records of patients being admitted and discharged and working closely with both staff and patients. Managerial duties including payroll, budget and FTE management, interviewing and hiring employees and ensuring the board was covered at all times
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Development Secretary
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Jul 2010 - Jan 2012
This was one of the other departments I was volunteered to help. I entered all incoming donations for the hospital into The Raisers Edge software and compiled thank you letters for all donations and memorial gifts. I also helped organize and staff our yearly golf tournament which has turned into one of the largest fundraisers for Mt. Ascutney. Through my work with this department I still work closely with the Development and Marketing departments and help them out when they need an extra set of hands. Show less
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Switchboard Opertor
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Jan 2009 - Jan 2011
This was my start at Mt. Ascutney Hospital. I started as the evening operator and answered the phone. As my confidence grew I was able to take on projects for other departments while I was working in the evening. The HR director saw my potential and eventually had me work on more complex projects and even sent me to our Woodstock office to help inventory and ship all the old patient files.
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Step-by-Step Developmental Preschool
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Westbrook, Maine
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Co Teacher
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Oct 2007 - Dec 2008
In this role I helped plan curriculum for developmentally delayed an autistic children as well as planning snacks, projects and field trips. This position also included changing diapers, supervising independent play, engaging in playful activities, reading books, singing songs and communicating with therapists on each child’s specific needs. This was a very rewarding and yet super challenging position as I did not have experience with children with special needs. I learned a lot from these children and they hold a very special place in my heart. Show less
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Lane Bryant
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jun 2007 - Nov 2007
This position entailed working the sales floor, helping customers, folding clothes, running the register and taking applications for credit cards This position entailed working the sales floor, helping customers, folding clothes, running the register and taking applications for credit cards
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Castleton University
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United States
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Higher Education
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200 - 300 Employee
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Registrar Assistant
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Jan 2005 - May 2007
This position included filing, sending out mailings to students and staff, copying documents (learning how to use the copier) and searching through Microfiche. This position included filing, sending out mailings to students and staff, copying documents (learning how to use the copier) and searching through Microfiche.
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Lantman's
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Hinesburg, Vermont
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Cashier
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May 2005 - May 2006
I was a cashier at our hometown grocery store I was a cashier at our hometown grocery store
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The Dutch Mill Family Restaurant
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Shelburne, Vermont
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Hostess/Waitress/Cashier
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Jun 2000 - May 2005
As a small family restaurant we shared the duties of waiting tables, running the register, seating customers and I was even allowed to prepare a few meals during slow periods As a small family restaurant we shared the duties of waiting tables, running the register, seating customers and I was even allowed to prepare a few meals during slow periods
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Education
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Castleton University
Bachelor's degree, Literature -
Northeast Technical Institute
Certificate in Medical Transcription, Medical Transcription/Transcriptionist -
Champlain College
Master's degree, Human Resources Development