Melissa Fuentes

Executive Assistant/HR Administrator at DC Ranch Community Council
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US
Languages
  • English -

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Executive Assistant/HR Administrator
      • Mar 2022 - Present

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Human Resources Generalist
      • Oct 2017 - Oct 2021

      Job Responsibilities • Conducted employee on-boarding and helped organizing training and development initiatives. • Administered company-wide compensation and benefit plans. • Worked with team members 1-on-1 and in small groups to enhance performance and employee satisfaction. • Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement. • Provided guidance on employee relations and matters of corrective action. • Managed company organizational structure, roles, responsibilities, and staffing levels. • Administrator of SuccessFactors HRIS system: Entered new hire information, terminations, and processed employee changes and updates. • Assist with the recruitment, screening, and interviewing potential employees. • Assists with payroll and benefits administration in cooperation with Payroll and Benefits. • Updates and maintains confidential personnel files. • Prepare reports for Director of Operations as needed. • Answer inquiries such as: employment verifications, payroll, and benefits. • Excellent verbal and written communication skills. • Process incoming and outgoing communication via email, mail, faxes for the entire department. • Lead all investigations resulting in conflict resolution, disciplinary action, and termination • Plan and organize employee engagement events. Show less

    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • Sr. Administrative Assistant
      • Oct 2015 - Oct 2017

      • Provide executive-level administrative support to the General Manager and ten direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines. • Liaison Manage between all impacted departments to ensure proper communications and reporting practices. • Ensure all meeting preparation is completed including agenda, meeting room, handouts, supplies, recognition, etc. Ensure the room is returned to “ready” status upon completion of meeting. • Reconcile corporate credit cards to ensure timely and accurate reimbursement and verifies payments to corporate credit cards for General Manager and myself. • Acquire information to complete New Hire/separation processing in a timely manner and set expectation with leaders on what is required. • Greets visitors to the office in a friendly and professional manner. Seeks to assist visitors and serves as a referral bridge when necessary. Information provided to visitors is accurate. • Checks and routes office mail to appropriate party. • Order office supplies and warehouse supplies. • Assist with the hiring and orientation of new employees; prepares necessary paperwork for personnel files. • Assists with maintaining all employee files. • Conduct New Temporary Employees Orientation • Updates and maintains confidential personnel files. • Compiles data from personnel and payroll records. • Responsible of scheduling and following through with accurate and timely delivery of payroll checks of over 100 employees on a bi-weekly basis. • Excellent verbal and written communication skills. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • DOS Administrative Assistant
      • Mar 2013 - Aug 2015

      • Provide executive-level administrative support to the Director of Sales for the Business Channel and six direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.• Liaison Manage between all impacted departments to ensure proper communications and reporting practices.• Ensure all meeting preparation is completed including agenda, meeting room, handouts, supplies, recognition, etc. Ensure the room is returned to “ready” status upon completion of meeting.• Coordinate and process travel arrangements for Director of Sales.• Reconcile corporate credit card to ensure timely and accurate reimbursement and verifies payments to corporate credit cards for Director of Sales, myself, and on occasion our Wireless Solutions Architect.• Attend conference calls and meetings to capture meeting notes and publish for viewing.• Greets visitors to the office in a friendly and professional manner. Seeks to assist visitors and serves as a referral bridge when necessary.• Handles all correspondence for Director of Sales on a daily basis. Drafts routine correspondence and expedites urgent, confidential, and important correspondence to appropriate personnel as needed.• Checks and routes office mail to appropriate party.• Coordinates the Director’s schedule. Ensures ample time for meetings and other projects.• Schedules meetings, conference calls, and appointments for the Director. Confirms appointments via email. • Coordinate and maintain attendance and annual vacation records for the DOS Team.• Order office supplies.• Support other Administrative Assistants in their absence as needed ensuring that items needing coverage are assigned for planned absences.• Excellent verbal and written communication skills. Show less

    • Retail Administrative Assistant
      • Oct 2012 - Mar 2013

      • Provide executive-level administrative support to the Retail ASM of Nebraska Core and five direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.• Liaison Manage between all impacted departments to ensure proper communications and reporting practices.• Plan and coordinate corporate luncheons and develop presentations for related on- and off-site meetings.• Coordinate and process travel arrangements for ASM and DOS.• Reconcile corporate credit card changes to ensure timely and accurate reimbursement and verifies payments to corporate credit cards for ASM and DOS.• Process incoming and outgoing communication via email, mail, faxes for the entire department. • Coordinate and maintain attendance and annual vacation records for the Retail Store Managers and DOS Team.• Order and maintained departmental office supplies.• Assists with maintaining all employee files.• Excellent verbal and written communication skills. Show less

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Human Resources Representative
      • Apr 2012 - Aug 2012

      • Assist with the recruitment, screening, and interviewing potential employees. • Assist with the hiring and orientation of new employees; prepares necessary paperwork for personnel files. • Coordinates the application process and maintenance of applicant tracking system with HR Director. • Assists with payroll and benefits administration in cooperation with Payroll Specialist and Benefits Manager. • Records associate information such as: PTO, leave of absence, new hire, termination date and reason. • Customer services orientation; sense of urgency. • Updates and maintains confidential personnel files. • Compiles data from personnel and payroll records. • Prepare reports for Business Manager and Human Resources Director as needed. • Answer inquiries such as: employment verifications, employee reference letters for teaching certificates, and fingerprint validity. • Assists with maintaining all employee files. • Ability to interact effectively with employee files. • Excellent verbal and written communication skills. • Direct response to unemployment and workman’s comp claims • Responsible of scheduling and following through with accurate and timely delivery of payroll checks of over 100 employees on a bi-weekly basis. • Process incoming and outgoing communication via email, mail, faxes for the entire department. Show less

    • Human Resources Manager
      • Oct 2009 - Jan 2012

      • Advise and Counsel management on Organizational Planning, development, and structure • Develop and Maintain Job Descriptions • Manage compensation programs including wage and salary planning • Administer Benefits programs (medical, dental, vision, voluntary short and long term disability) • Develop and implement management and employee training programs • Develop Employee relation policies and provide first line support for management • Lead all investigations resulting in conflict resolution, disciplinary action, and termination • Develop Performance Review guidelines and manage process • Develop new employee on-boarding procedures: Orientation, culture training, job training • Oversee termination process and analyze exit interviews for future workforce improvement • Direct response to unemployment and workman’s comp claims • Responsible of scheduling and following through with accurate and timely delivery of payroll checks of over 500 employees in multi-states on a bi-weekly basis. • Plan and coordinate corporate luncheons and develop presentations for related on- and off-site meetings. • Coordinate and process travel arrangements for all Senior Management in company. • Reconcile corporate credit card changes to ensure timely and accurate reimbursement and verifies payments to corporate credit cards for up to 12 Directors and Managers. • Process incoming and outgoing communication via email, mail, faxes for the entire department. • Process monthly expense reports reflecting supporting documents and budget code indexes. • Coordinate and maintain weekly attendance and annual vacation records on 100 departmental employees. • Ordered and maintained office supplies for company. • Received and completed office supply orders for up to 100 different sites, monthly. • Coordinate and process all domestic travel arrangement for company. • Prepares reports, presentations, and charts. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Administrative Assistant
      • Oct 1999 - Dec 2008

      • Provide executive-level administrative support to the Training Manager of Marketing Services and ten direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.• Liaison Manage between all impacted departments to ensure proper communications and reporting practices.• Plan and coordinate corporate luncheons and develop presentations for related on- and off-site meetings.• Organize the details of special events, corporate agendas, and itineraries.• Coordinate and process travel arrangements for all managers in the department.• Reconcile corporate credit card changes to ensure timely and accurate reimbursement and verifies payments to corporate credit cards for up to 15 managers.• Process incoming and outgoing communication via email, mail, faxes for the entire department. • Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.• Process monthly expense reports reflecting supporting documents and budget code indexes.• Coordinate and maintain weekly attendance and annual vacation records on 100 departmental employees.• Played a vital role in assisting other administrative assistants to make a smooth transition into their new position.• Order and maintained departmental office supplies.• Provided administrative support to the Director of Marketing Services and secondary support to the Regional Operations Manager in the Executive Administrative Assistant’s absence in areas of calendar management and document preparation. Show less

    • Customer Service Representative
      • Apr 1992 - Sep 1999

      • Provide a knowledgeable response to incoming telephone inquiries in a courteous and professional manner.• Maintain a current understanding of the processing procedures to respond to numerous phone inquiries.• Utilize databases and written materials to look up and provide information to telephone inquiries.

Education

  • Lamson College
    Associate's degree, Computers
    1992 - 1994
  • Coronado High School
    High School Diploma, General Studies
    1988 - 1992

Community

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