Melissa Francois
Administrative Assistant at Ask An Adjuster- Claim this Profile
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Experience
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Ask An Adjuster
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United States
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Insurance
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1 - 100 Employee
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Administrative Assistant
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Nov 2019 - Present
Work closely with the adjusters on their clients denied claims. Organize and schedule inspections, depositions and meetings. Update the insured on the progress of their claims. Provide information by answering questions and requests. Generate reports. Handle multiple projects. Develop administrative staff by providing information, educational opportunities and experiential growth opportunities. Maintain computer and manual filing systems. Work closely with the adjusters on their clients denied claims. Organize and schedule inspections, depositions and meetings. Update the insured on the progress of their claims. Provide information by answering questions and requests. Generate reports. Handle multiple projects. Develop administrative staff by providing information, educational opportunities and experiential growth opportunities. Maintain computer and manual filing systems.
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Menzies Aviation
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Australia
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Airlines and Aviation
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200 - 300 Employee
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Airline Customer Service Agent Lead
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Jan 2017 - Mar 2020
American Airlines Customer Service Team Lead American Airlines Complaint Resolution Official American Airlines Ground Security Coordinator Elite Airways Customer Service Team Lead Elite Airways Station Trainer Elite Airways Ground Security Coordinator Sun Country Charter Representative Station Purchaser Greet passengers, verify tickets and direct passengers to assigned seats. Ticketing and Reservations Station Open and Close, Bank Reconciliation and Deposits Acts as a role model/mentor to other staff and interacts confidently with others. Baggage Service Representative Demonstrates a high level of professionalism. Demonstrates ability to work independently with assertiveness and deal effectively with stressful situations. Strong focus to improve customer satisfaction All Station Administrative Duties, i.e, phones, banking, scheduling, conference calls. Show less
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Spherion
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United States
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Staffing and Recruiting
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700 & Above Employee
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Airline Customer Service Agent
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Aug 2016 - Jan 2017
Greet passengers, verify tickets and direct passengers to assigned seats. Ticketing and Reservations Station Open and Close, Bank Reconciliation and Deposits Acts as a role model/mentor to other staff and interacts confidently with others. Baggage Service Representative Demonstrates a high level of professionalism. Demonstrates ability to work independently with assertiveness and deal effectively with stressful situations. Strong focus to improve customer satisfaction All Station Administrative Duties, i.e, phones, banking, scheduling, conference calls. Show less
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The Highland Mint
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United States
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Manufacturing
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1 - 100 Employee
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Assembly Specialist
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Jan 2014 - Aug 2016
Compress sewed or glued signatures, using hand presses or smashing machines. Punch holes in and fasten paper sheets, signatures, or other material, using hand or machine punches and staplers. Utilized hand and power tools to complete assembly tasks Kept station clean, organized and safe for work Operate heavy machinery (Universal VLS 3.60 andGunnar 360 Compress sewed or glued signatures, using hand presses or smashing machines. Punch holes in and fasten paper sheets, signatures, or other material, using hand or machine punches and staplers. Utilized hand and power tools to complete assembly tasks Kept station clean, organized and safe for work Operate heavy machinery (Universal VLS 3.60 andGunnar 360
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McDonald's
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1 - 100 Employee
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Restaurant Crew Member
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Jun 2011 - Jan 2014
Customer Service Representative. Clean food preparation areas, cooking surfaces, and utensils. Operate cooking equipment such as grills, deep fryers, or griddles. Issue receipts, refunds, credits, or change due to customers. Receive payment by cash, credit cards, or debit. Kept the restaurant clean to OSHA standards. Customer Service Representative. Clean food preparation areas, cooking surfaces, and utensils. Operate cooking equipment such as grills, deep fryers, or griddles. Issue receipts, refunds, credits, or change due to customers. Receive payment by cash, credit cards, or debit. Kept the restaurant clean to OSHA standards.
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Education
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Brevard Community College