Melissa Fernandez

NJ I&A Supervisor 1 at Public Partnerships | PPL
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Contact Information
us****@****om
(386) 825-5501
Location
Union City, New Jersey, United States, JE

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Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • NJ I&A Supervisor 1
      • Mar 2021 - Present

    • Lead Consultant
      • Apr 2017 - Mar 2021

      Supervise Consultant under me Handle escalation Establish great communication with the participant and help them understand the program Guide participants with the Personal Preference Program Guide participants with the application for the state program Guide participants to have a more independent life Initial home visit and Quarterly Home visit Guide them with their Cash Management Plan CRM database Process applications for EORs and Employees of the… Show more Supervise Consultant under me Handle escalation Establish great communication with the participant and help them understand the program Guide participants with the Personal Preference Program Guide participants with the application for the state program Guide participants to have a more independent life Initial home visit and Quarterly Home visit Guide them with their Cash Management Plan CRM database Process applications for EORs and Employees of the program Schedule appointments Provide training for EORs and Employees of the program Show less

    • PPP Consultant
      • Sep 2014 - Mar 2017

      Establish great communication with the participant and help them understand the program Guide participants with the Personal Preference Program Guide participants with the application for the state program Guide participants to have a more independent life Initial home visit and Quarterly Home visit Guide them with their Cash Management Plan

    • Receptionist
      • Jan 2015 - Jul 2015

      Union City General Administrative duties e.g. [answer phone, charge patient, schedule appointment, answer and fax pharmacy calls, etc.] Write down messages and hand to the doctor by the end of the day Knowledge of Aprima system Check in/check out patient Verify patient information (address, phone number, insurance etc) Assist in writing Referrals to other specialist, Transportation services, etc

    • Hospitals and Health Care
    • 100 - 200 Employee
    • registration team leader
      • May 2009 - Aug 2014

      customer service, intake information, currently over seeing the clinic, administrative duties, oversaw clinic while Coordinator was on maternity leave

Education

  • HoHoKus-Hackensack School of Business and Medical Sciences
    2007 - 2008
  • Chubbs insitute
    Medical billing and coding
    2005 - 2006
  • emerson high school
    2001 - 2005

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