Melissa Fazzino

Multi-Focal Specailist at ComServe Systems, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Improving Your Judgment for Better Decision-Making
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • The Six Biases of Decision-Making
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Safety-Care
    Luzerne Intermediate Unit 18
    Aug, 2019
    - Nov, 2024

Experience

  • ComServe Systems, LLC
    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Multi-Focal Specailist
      • Jul 2022 - Present

      Outsourced to Sanofi Pastuer working on credit project and customer service. Ensuring customer satisfaction through customer service, operational tasks, accounts payable, account recievable, sales and account management. Using several different programs to assist customers. Complying to processes, procedures, and policies. Customer service inbound/ outbound calls, navigation CRM, NDC/ CPT coding, and assist customers with navigation of the Sanofi website. Assist customers with invoice payments and credit application and placing and tracking orders for Sanofi and non-Sanofi products.

  • Mohegan Pennsylvania
    • United States
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Revenue Audit Clerk
      • Oct 2020 - Jun 2022

      Contribute to the accounting department by auditing and reconciling the casino’s daily operations. Data entry of accounting figures. Verify documentation to ensure accuracy and compliance. Broad uses Microsoft Office including Excel and CRM software. Perform audits of daily operating settlement sheets. Organize, verify and file supporting documents. Notate errors and communication with both interdepartmental and cross platform team members. Work with compliance to stay current with state regulations.

  • Dallas School District
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Paraprofessional
      • Feb 2015 - Oct 2020

      Copy, file and distribute IEPs for students. Copy/ print/ scan classwork and teaching aides. File students’ tests and paperwork. Testing in small group or one on one, assist students with classwork, and assist learning support teacher in executing the activities with the children. Create and maintain spreadsheets used for progress monitoring. Evaluation of student’s performance and adapt resource based on individual student’s needs. Copy, file and distribute IEPs for students. Copy/ print/ scan classwork and teaching aides. File students’ tests and paperwork. Testing in small group or one on one, assist students with classwork, and assist learning support teacher in executing the activities with the children. Create and maintain spreadsheets used for progress monitoring. Evaluation of student’s performance and adapt resource based on individual student’s needs.

  • Hildebrandt Learning Centers, LLC
    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Teacher
      • Jun 2001 - Jan 2004

      Create and execute lesson plan, teach curriculum, copy and create necessary supplies for activities, sanitize classroom. Communicate with parents, therapists and other staff members about children's needs. Create and execute lesson plan, teach curriculum, copy and create necessary supplies for activities, sanitize classroom. Communicate with parents, therapists and other staff members about children's needs.

  • Majestic Dry Cleaners
    • United Kingdom
    • 1 - 100 Employee
    • Assistant Manager
      • May 1997 - Aug 1999

      Using computer to input orders and look up history of customers, cashier, end of day count, assist with bookkeeping, file paperwork and clothes in alphabetical order, and promote superior guest service. Using computer to input orders and look up history of customers, cashier, end of day count, assist with bookkeeping, file paperwork and clothes in alphabetical order, and promote superior guest service.

Education

  • University of Phoenix
    Bachelor of Applied Science - BASc, Business
    2019 - 2021
  • Luzerne County Community College
    Associate's degree, Early Childhood Education and Teaching
    1999 - 2001
  • Delaware Valley High School
    Child Development and Business
    1995 - 1999

Community

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