Melissa Douglas
Case Management Nurse at Kenaitze Indian Tribe- Claim this Profile
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Bio
Experience
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Kenaitze Indian Tribe
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United States
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Government Administration
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1 - 100 Employee
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Case Management Nurse
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Apr 2021 - Present
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Central Peninsula Hospital
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Registered Nurse
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May 2018 - Apr 2021
Surgical Coordination Clinic Surgical Coordination Clinic
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Women's Care
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United States
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Hospitals and Health Care
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Registered Nurse
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Jul 2016 - May 2018
• Conduct phone triage of patients including urgent/emergent calls • Demonstration of exceptional attention to detail and documentation along with excellent communication, customer service, organization and telephone skills • Ability to handle high call volume and multi-task in fast paced environment. • Makes recommendations for care utilizing approved standing orders and protocols • Schedules patients for surgical procedures and/or on provider schedules • Uses critical thinking to follow physician approved protocols for prescription refills • Utilizes appropriate physician consultation to work within the scope of practice • Assists patients with scheduling acute or routine appointments, educates patients regarding abnormal test results and/or medical conditions, and explains medical terms and procedures • Demonstrates independent critical thinking with the ability to multi-task in various departments including: urgent situations, giving work direction, and prioritizing work. • Perform NSTs • Assist with Straight Catheterizations for urinalysis
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Fresenius Medical Care
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Germany
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Hospitals and Health Care
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100 - 200 Employee
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Registered Nurse Team Leader
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Jun 2014 - Mar 2017
• Dialysis technician training • Understanding of the concept of dialysis and the role of the kidneys • RN skills: medication administration, education, assessments, order entry, computer charting using ecube and chairside, and dialysis treatment administration and termination. • Collaboration with healthcare team • Tracking of pneumovax and PCV 13 vaccines for all patients • Performed all tasks within a patient-centered focus while seeking opportunities for improvement of processes and treatments • Accurately documented all elements of nursing assessments, treatments, medications, and education • Evaluated patient care needs, prioritized treatment and maintained patient flow • Utilized strong assessment skills to determine necessary patient care • Provided quality nursing care in accordance with resident care policies and procedures • Maintained patient charts and confidential files • Partnered with a team of Registered Nurses and Technicians to ensure over all well-being of all patients • Knowledge of medications, able to calculate dosages and administer injections (IM, SubQ & ID) as well as PO medications
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PeaceHealth
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Hospitals and Health Care
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700 & Above Employee
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Certified Nursing Assistant
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Nov 2010 - Jun 2014
• Use of CNA II skills per hospital policy • Provided behavioral and emotional support to patients with Dementia and Alzheimer’s and their families • Assisted patients with multiple chronic diagnoses • Often commented for maintaining the safety, respect, and dignity of patients • Coordinated with Physicians and Nurses to enter patient orders • Maintained patient charts and confidential files • Assist patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms
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Education
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Western Governors University
Bachelor in Science and Nursing, Nursing -
Umpqua Community College
Associate's degree, Family Practice Nurse/Nursing