Elementary School Teacher

• Jan 2023 - Present

Business Owner

• Jun 2018 - Feb 2023

Business Solution for small businesses in the Jacksonville’s local community: - Creation of SOPs. - Customer Relations training. - Offer bookkeeping assistance. - Provide customization of Customer Database. - Provide Social Media solutions. - Assist with Translation of documents. - Assist with improving Website written communication and message to customers. - Assist with creation of business plan. - Assist in the creation of mission and vision statement. - Provide assistance in the recruiting and hiring process. Education: - Provide tutoring for families (adults or kids) in need to overcome major language learning difficulties. - Teach English as a second language to group of 6 or more people. - Teach French as a second language. - Teach Portuguese as a second language. - Provide tutoring for kids with learning disabilities. Show less

Relationship Banker - Multilingual

• Mar 2022 - Jan 2023

- Reach out to prospective retail banking customers and establish business relationships in English, Portuguese, Spanish and French. - Evaluate customers' financial needs, provide banking solutions and refer them to the appropriate branch officers as needed. - Create new checking, savings, credit card and other deposit accounts for clients. - Clearly explain product and service benefits, requirements and restrictions, changes and other related product information to clients. - Manage customer accounts, including opening and closing accounts and overseeing transactions. - Provide ongoing banking relationship services with existing clients. - Ensure customer satisfaction and resolve issues with banking products or services. - Greet customers when they enter the branch and establish a professional, friendly rapport. - Handle client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. - Complete operational activities while minimizing risks under established policies. - Educate and connect clients to technology and share the value of mobile banking options. Show less

Adult Ministries Coordinator

• Feb 2016 - Sep 2017

- Coordinate the missionary base routine and manage financial resources - Support local community by provide discipleship and shepherding - Manage a group of 10 leaders in a church planting experience - Founded and structured the program for a two years Leadership Seminary course called “Cavando Fontes – The Leadership Experience”. - Seminary teacher - Coordinate the missionary base routine and manage financial resources - Support local community by provide discipleship and shepherding - Manage a group of 10 leaders in a church planting experience - Founded and structured the program for a two years Leadership Seminary course called “Cavando Fontes – The Leadership Experience”. - Seminary teacher

Elementary School Teacher

• Feb 2009 - Jan 2014

- Elementary School teacher for 3TH, 4TH and 5Th. - Responsible for creating and executing lesson plans in the classroom, enforcing classroom and school rules, observe and evaluate student performance, and grade homework and tests. - Elementary School teacher for 3TH, 4TH and 5Th. - Responsible for creating and executing lesson plans in the classroom, enforcing classroom and school rules, observe and evaluate student performance, and grade homework and tests.

Television News Producer

• Apr 2006 - May 2008

- Taking all the stories and elements gathering throughout the day and constructs a newscast - Writing scripts and assist reporters out in the field with story approach and script structure - Developed, researched and produced a special series of 24 reportages about the history of three cities in Sao Paulo state. These reportage series was a 7-month long project. - Taking all the stories and elements gathering throughout the day and constructs a newscast - Writing scripts and assist reporters out in the field with story approach and script structure - Developed, researched and produced a special series of 24 reportages about the history of three cities in Sao Paulo state. These reportage series was a 7-month long project.

Communication Advisor and Press Office

• Aug 1998 - Sep 2002

- Creating media content and managing relationships with the local mass media - Maintaining the image of the City Council President by develop relations with the community and local mass media - Writting official texts adress to City Hall, State Representative Body and community - Attending meetings with the Mayor, others councils members, nonprofit organizations and senior levels executive from companies around the city. - Attending differents kinds of meetings as a City Council President representative when he was absent Show less

Sales Representative

• Feb 1997 - Aug 1998

- Responsible for welcoming and greeting customers and selling products - Record all sales in cash register, receive payments - Display merchandise and suggest selection to customer - Display and arrange products at the counter, restocking and assisting with the monitoring of inventory - Resolving disputes and complex customer satisfaction issues - Responsible for welcoming and greeting customers and selling products - Record all sales in cash register, receive payments - Display merchandise and suggest selection to customer - Display and arrange products at the counter, restocking and assisting with the monitoring of inventory - Resolving disputes and complex customer satisfaction issues