Melissa DiDonato
General Operations Manager at The Bungalow Alehouse- Claim this Profile
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Bio
Credentials
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Learn Emotional Intelligence, the Key Determiner of Success
LinkedInApr, 2022- Nov, 2024 -
RSA for the Responsible Service of Alcohol - Australia
Express Online TrainingJun, 2019- Nov, 2024 -
Certificate of Completion in Basic Bartending
Nashville Bartending SchoolFeb, 2015- Nov, 2024 -
ServSafe Manager
National Restaurant AssociationAug, 2020- Nov, 2024 -
ServSafe Manager
ANSI National Accreditation Board/ANABAug, 2020- Nov, 2024
Experience
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The Bungalow Alehouse
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United States
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Restaurants
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1 - 100 Employee
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General Operations Manager
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Mar 2022 - Present
Building sales and a store to be successful. Oversee all aspects of the food and service operation. General duties and responsibilities include:• Hiring/Staffing, training, and development of FOH and BOH team• Scheduling staff and management• Inventory control, troubleshooting and maintain best bar cost in the company• Ordering and purchasing of product, checking in orders • Troubleshooting POS and technical issues when systems fail• Provide top level customer service and ensure positive customer experiences• Increased sales through customer relations and coordinating events • Daily upkeep of the building, maintenance, and equipment. • Lead a team of people and handle all personnel issues Show less
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Entertainment Director & Event Coordinator
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Mar 2022 - Present
In addition to running all store operations, I work as an entertainment and event coordinator handling all communication, event planning, bookings (examples include live bands, comedy shows, themed events, etc.) as well as oversee all event operations, finance, and budget.
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Buffalo Wing Factory
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United States
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Restaurants
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1 - 100 Employee
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General Manager
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Oct 2021 - Mar 2022
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Assistant General Manager
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Feb 2020 - Oct 2021
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Ezytax Blue
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Cairns, Australia
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Tax Consultant
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May 2019 - Dec 2019
Lived and worked in Australia for a year as a Tax Consultant. I worked for an accounting firm all through the 2019 tax season, performing same-day individual tax returns for walk-in clients. My duties included gathering all client information by guiding them through a set of questions, properly translating and inputting all necessary information, completing the filing of their taxes for the year. I would take payment on the spot at the end. Generally completed about 30 individual tax returns per day. During the off season, I helped them with other parts of their business dealing in finance. Traveled the east coast performing work all over parts of Australia over the year. Show less
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Metz Culinary Management
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United States
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Hospitality
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500 - 600 Employee
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Office Administration Manager
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Aug 2015 - Feb 2019
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Guitar Lessons Cville
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Centreville, Virginia, United States
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Private Classical Guitar Instructor
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Sep 2009 - 2017
With over 10+ years of training and a degree from Belmont University studying classical guitar, I offer one-on-one private, virtual or in-home lessons where you can practice and enjoy learning something while in the comfort of your own home. My mission is to offer flexible scheduling to self-aspiring music enthusiasts. Available to all ages and skill-levels. Click on the link below which takes you to my personal lesson website and there you can find out more information! http://classicalguitarnashville.weebly.com/ Show less
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Education
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Belmont University
Bachelor’s Degree, Business Administration and Management, General -
Cue Studios' Center for Audio Engineering
Audio Engineering & Studio Techniques, Completed / Certified