Product Manager

• May 2022 - Present

VP, Product Development

• Apr 2021 - May 2022

gap intelligence is the world's most respected business intelligence services and platform company helping manufacturers, resellers and industry players within the IT, consumer electronics, and home appliance industries gain an edge. We bring data to life.Lead and mentor a team of product people and software engineers to deliver products that that delight users.

Director of Product Management

• Dec 2020 - Apr 2021

Serve as a Product Champion, Agile Ambassador, and Product Development representative within interdepartmental teams and committees. Utilize Product Management best practices to assist organizations in making strategic data driven product decisions. Identify opportunities for product innovation and product enhancements across the entire software offering. Collaborate to define product and solution requirements, business use cases, project proposals, and value propositions. Responsible for product planning initiatives, gathering customer and user requirements, defining project scope to identify KPIs and metrics to ensure successful development, launch, and adoption of automated solutions. Show less

Senior Product Manager

• Nov 2018 - Dec 2020

Actively define and maintain product visions, roadmaps, user personas, and product strategies. Responsible for analyzing quantitative and qualitative user research to facilitate data driven product decisions. Guide team in agile ambassadorship throughout the organization working to break down silos and nurture interdepartmental collaboration. Provided ongoing support for all departments engaging in external user training, and on-boarding to ensure successful user adoption.

Product Owner

• Nov 2015 - Nov 2018

Applied Agile best practices to create, curate, and prioritize product backlog. Managed all associated acceptance criteria, tasks, activity, dependencies and status, communicated requirements to stakeholders. Responsible for proprietary cloud based software tools allowing internal teams to collect, aggregate, store, and report omnichannel pricing and promotional data. Provided ongoing company-wide support and training. Actively engaged users to identify incremental enhancements driving internal efficiencies. Show less

Product Specialist

• Nov 2013 - Nov 2015

Independently managed and produced data related content for gapTCO, an enterprise cloud based sales tool. Communicated and collaborated with multiple teams across consumer electronic and office IT industries. Managed client communication and user support for gapTCO Suite and data related inquiries.