Experience

WM

• United States
• Environmental Services
• 700 & Above Employee

• Sr. OPS Specialist

  • May 2020 - Present

• Lead Dispatcher

  • Jun 2020 - Aug 2021

• Invoicing Specialist

  • May 2020 - Aug 2021

• Dispatcher

  • Feb 2018 - Aug 2021



Riverside Truck and Auto

• Office Manager

  • Oct 2017 - Feb 2018

  Office Manager , Administrative Assistant Office Manager , Administrative Assistant



Copart

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Title Clerk - Office Manager Interim

  • Aug 2016 - Oct 2017

  CSR, Title Clerk, Interim OM CSR, Title Clerk, Interim OM



Kenosha Estates Rehab and Care Center

• Receptionist

  • Mar 2016 - Aug 2016

  Kenosha, WI-Christine Camilli-262-658-4125Greet and welcome residents and visitors, help direct to residents rooms. ProvideAdministrative support to all department heads. Keep updated resident roster, managingthe ins and outs (appointments) of our residents. Updating Matrix with residentinformation and new admission packets. Provide residents/ families with tours andhelping them feel welcomed. Managing and distributing mail, faxes, copies, scanning.Assist Director of Nursing with scheduling issues. Creating and posting daily menus.



Brunk Industries

• Receptionist / HR Assistant

  • Nov 2012 - Oct 2014

  Mike Black 262-248-2412 or Jill Yoemans- 815-490-6221Greet persons entering organization, log personal / confidential information into StarAccess Pro Data Base. Run 12 line switchboards for over 70 different extensions,screen and direct calls in a timely manner and direct to proper person or department. Welcome guests and announce to proper department, escort to conference room, and book reservations (Hotel, Flight, and Dinner etc.) Keep track of staff schedules for 200 employees in and out of organization through Outlook Calendar. Book conferencerooms, for daily meetings, interviews or training. Prepare Monthly Brunk’s Newsletter via PowerPoint and Publisher. Assist the Human Resources Department with login of WRC. SOP & WI training from every department. Make New Hire packets and keep track ofupdated HR forms. Keep supplies maintained – Inventory of all items departments need, order and receive supplies. Then distribute to specific departments, VP’s and owners. Data Entry for Engineering Dept. as well as daily Maintenance work orders completed orjobs pending, materials used and cost. Monitor competitors pricing. Set-up new accounts with vendors. Meet with potential Vendors for quotes and pricing. Daily communication with owners and VP of Finance,VP of Operations and VP of Quality. General administrative and clerical support.Prepare letters, laminate instructions and documents as needed. Prepare mail in AM and in PM for delivery to Post Office.



CS Plastics

• Administrative Assistant Customer Service

  • May 2012 - Nov 2012

  At CSP I was the one person Customer Service Department for over 40 customers domestic and Interantional, in addition to that I answered all incoming calls and direct them to the correct departments. Entered all purchase orders for material and followed up with vendors to make sure status ofdeliverers were met on time. Working as a 5S/Lean manufacturing organization. Daily duties include, enter purchase orders from Customer Portal & EDI sites. Check inventory, record tracking/shipping information and issue returns. Implemented return policy and checklists for each department. Greeting customers, setting up meeting with our VP and Owner to acquire new accounts. Process employee time cards, provide our Production manager with weeklyspread sheets for production scheduling. Process daily shipments, invoices, ordering materials. Daily contact with customers to ensure delivery dates are met. Worked with the following companies:Cummins Filtration - Case New Holland – Caterpillar - Fluid Routing Systems 3M – Flexco – Grainger - Navistar Engine Group - MSC



JRS Distribution Co

• United States
• Warehousing and Storage
• 1 - 100 Employee

• Account Representative I / Receptionist

  • Nov 2004 - Mar 2012

  Carol Schoenbeck-HR Manager 262-884-3677I managed the order fulfillment process for a highly successful publisher of specialty children’s books for customers such as PCH, Target and other big box retailers. Proofreading initial orders entered by Field Sales Reps, I coordinate printing and production to completion while meeting critical deadlines. As issues arise affecting order status, I manage communication between Production personnel and Field Sales to ensure customer satisfaction. I also attend daily meetings to problem-solve though barriers to our team-widesuccess. Provided front desk coverage daily, handling and routing a high volume of customer inquiries. Finally, I have cross-trained several staff members as a leadership- appointed peer coach and mentor. Monthly Inventory Reconcile of 5 warehouses, log and troubleshoot and discrepancies. I was also appointed the “go to “person for all new office equipment training or problems, copiers, faxes, computer and assisted service techs. Appointed Accounts:QVCPublisher Clearing HouseStarcrest- (Letter of Recommendation from Tommi Stroul)Oriental Trading Co.

• Field Service Technician

  • Mar 2003 - Nov 2004

  773-774-2470At EMB, I provided patient consultations and product fitting for a customized orthopedic shoe supplier. Upon entering orders into EMB’s proprietary database, I ensured quality and delivery according to customer individual specifications. I also arranged repairs and adjustments where necessary. When needed, I conducted in-home trouble-shooting and technical support.

• Customer Service Sales Representative

  • May 1999 - Mar 2003

  Dave Selvaggio-Owner 847-277-7258I simultaneously managed daily office procedures, entering and processing shipment of orders, and inventory processes for this family-owned manufacturer of specialty sportsman equipment. Through effective time-management and organizational skills I handled the above while also meeting Federal and State ATF requirements. Attended Convention Shows Quarterly. Interim Office Manager