Melissa Cecil

Key Account Developer at Home & Legacy
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB

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5.0

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Phil Dennis

A skilled and hardworking member of Home and Legacy who always gave her time to other members of the company, particularly the less experienced. Melissa had excellent underwriting knowledge, coupled with sound broking skills, she was an asset to the Company who is still missed.

Jeff Clifton

Worked along side Melissa for a number of years, and no one can fault her commitment, dedication, sound input and professionalism to the job in hand, her peers and those who report to her. Melissa is recognised for her common sense decisions as well as honesty and judgement, and who I could trust and rely on. Able to think of the

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Credentials

  • The Six Morning Habits of High Performers
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)
    LinkedIn
    May, 2020
    - Nov, 2024
  • Finding Your Introvert/Extrovert Balance in the Workplace
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Key Account Developer
      • Jan 2015 - Present

      External Customer facing sales and account management role working with Home & Legacy broker baseDeveloping and growing profitable business through a panel of intermediaries, managing existing relationships whilst identifying and maximising new business opportunitiesBuilding strong internal and external relationshipsAchieving agreed goals for growth and new businessMonitoring performance of panel against agreed targetsUtilising Key Account Management techniques

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Head of Operational Underwriting
      • Dec 2013 - Jan 2015

      Pricing and discount strategyReview and monitor performance of the book ob business / CORReview and monitor renewal retention and surrounding strategyOwnership of the technical underwriting manual and maintenance of delegated authority bindersInsurer relationshipsIndividual risk underwriting of complex non-standard cases (flood, subsidence, convictions)Maintainence and forecasting of underwriting KPI targets

    • Underwriting Manager
      • Nov 2012 - Dec 2013

      Managing at team of three underwritersQC of underwriters in line with their individual authorities Policy documentation review (technical content, compliant and meets regulatory requirements)Avantia website question set control and review ( technical content)Avantia technical underwriting manual & maintenance of delegated bindersTechnical underwriting training to internal staffInsurer relationships Analysis of claims data / review of large lossesInter-departmental relationships with underwritersOperational process reviews to ensure complianceAnnual performance reviewsQuality assurance and review

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Assistant Household Underwriting and Products Manager
      • Jul 2005 - Nov 2012

      Responsible (with line manager) for managing relationships with existing panel insurersIdentifying and developing relationships with new insurers/ access to new marketsNegotiated, developed new product propositions and ensured H&L's product portfolioAssessed existing policy to suite to ensure it retained its market leading position through cover and wordingsAnalysis of the market place to identify a need to develop new and broaden existing productsAssisted identifying scoped and specified requirements to software houses and ensured full testing occurred for new products and the enhancement of existing productsProvided technical/underwriting training to internal staff and brokersEnsured all underwriting documentation and all technical content of any promotional material (including on-line), was accurate and compliant with all regulatory requirements Assisted with the lead underwriters the technical underwriting team bound cases in accordance with insurer binders

Education

  • Farlington School
    -

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