Melissa Castillo

Direct Care Staff at Sierra Vista Child & Family Services
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Pediatric First Aid, CPR and AED
    American Safety and Health Institute
    Nov, 2022
    - Nov, 2024

Experience

  • Sierra Vista Child & Family Services
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Direct Care Staff
      • Oct 2022 - Present

      Provide nurturing and structure to children in need Use personal skills and interests to facilitate group and individual programs Know and understand needs of children and/or disturbed children and group interaction of children Use patience, tact, consistency, self-awareness, directness, and warmth with all children Observed behavior, interactions, and individual needs of each child and report these to appropriate staff through written records Provide nurturing and structure to children in need Use personal skills and interests to facilitate group and individual programs Know and understand needs of children and/or disturbed children and group interaction of children Use patience, tact, consistency, self-awareness, directness, and warmth with all children Observed behavior, interactions, and individual needs of each child and report these to appropriate staff through written records

  • Rock-a-Buy Pre-Loved Baby & Kids Markets
    • United Kingdom
    • Retail
    • Omni Fulfillment Associate
      • Aug 2021 - Aug 2022

      Responsible for fulfilling and completing incoming SFS orders including picking, packing, and shipping orders, all while maintaining company's standards. Role included greeting and assisting customers and resolving customer issues in an agreeable manner.

    • Retail Cashier
      • Jul 2021 - Jan 2022

      Cashier responsibilities include direct interaction with customers as well as operating cash registers, processing transactions, issuing receipts. Responsibilities include answering any questions about return policies, store hours, promotions, and general product knowledge in-store and over the phone.

  • The Children's Place
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Lead
      • Jul 2019 - Jan 2020

      Responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty. Represents the brand, engages with customers to provide the best experience and support teamwork and employee development.

    • Retail Salesperson
      • Aug 2017 - Jul 2019

      Greet customers and advise them of current promotions and the My Place Reward Credit Card. Recommend merchandise to customers based on their needs or wants. Take payments. Replenish merchandise onto sales floor. Answer customer questions about merchandise and product prices as well as the My PLace Reward Credit Card.

Education

  • California State University, Stanislaus
    B.A, Criminal Justice/Law Enforcement Administration
    2020 - 2022
  • Chaffey College
    Associate of Science - AS, Administration of Justice
    2013 - 2018

Community

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