Melissa Buss

Executive Director at St. Martin's Early Learning Center
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish -

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Executive Director
      • Jun 2020 - Present
    • United States
    • Spectator Sports
    • 100 - 200 Employee
    • Director of Sales, College Bookstores
      • Mar 2019 - Jun 2020

    • Director of College Sales
      • Dec 2015 - Mar 2019

      • Responsible for the growth and development of all collegiate sales activities; US and International. • Hire, train and coach a team of Collegiate Sales Specialists.• Develop and administer departmental budgets.• Cultivate special programs to grow sales for our customers and our license holders.• Work directly with Key Accounts to achieve success.• Sales territory analysis and development.

    • Regional Manager, Collegiate Sales
      • Jun 2014 - Dec 2015

      • Responsible for all collegiate sales activities within a 13-state territory.• Hired, trained and coached Collegiate Sales Specialists within sales territory.• Execute the growth and development of all retail and promotional opportunities on and around college campuses.• Responsible to achieve or exceed established territory goals set forth by management on a monthly and annual basis.• Maximize sales by developing a thorough understanding of markets, maintaining ample knowledge of all WinCraft licensed properties and associated products while upholding competitive awareness.• Serve customers in a timely manner through research, communication and resolution of critical issues.• Create, nurture and oversee complex and time-sensitive custom orders.

    • Collegiate Sales Specialist & School/Cheer Distributor Accounts Manager
      • Nov 2011 - Jun 2014

      • Responsible for all collegiate sales activities within assigned six-state territory. • Manage the top 100 School/Cheer Distributor Accounts. • Maximize sales by developing a thorough understanding of markets, maintaining ample knowledge of all WinCraft licensed properties and associated products while upholding competitive awareness.• Serve customers in a timely manner through research, communication and resolution of critical issues.• Create, nurture and oversee complex and time-sensitive custom orders.

    • Retail Sales Associate
      • Apr 2010 - Nov 2011

      • Cultivated and retained more than 450 customers within the following classes of trade: Retail, Distributors, Pepline, Minor League Concessions, WinCraft School Distributors and NFL Cheerleaders.• Continuously created new customer prospects.• Responsible to achieve or exceed established territory goals set forth by management on a monthly and annual basis.• Identified, communicated and reacted to trends occurring in respective markets and capitalized on those opportunities. • Maximized sales by developing a thorough understanding of markets, maintaining ample knowledge of all WinCraft licensed properties and associated products while upholding competitive awareness.• Researched, communicated and resolved complaint issues critical to servicing customers in a timely manner.• Utilized teamwork on event sales and provided co-workers with assistance required to maximize event sales opportunities.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Records Management Specialist
      • Mar 2010 - Apr 2010

      • Received, processed and maintained all incoming medical exam documentation. • Thoroughly reviewed exam documentation for errors, identified missing components, completed data entry and retrieved information from providers and/or customers. • Prepared exam documentation for final medical review that met both LHI requirements and customer specifications in a timely manner. • Upheld high expectations and requirements of confidentiality. • Received, processed and maintained all incoming medical exam documentation. • Thoroughly reviewed exam documentation for errors, identified missing components, completed data entry and retrieved information from providers and/or customers. • Prepared exam documentation for final medical review that met both LHI requirements and customer specifications in a timely manner. • Upheld high expectations and requirements of confidentiality.

    • United States
    • Hospitality
    • Assistant Restaurant Manager, Courtyard Cafe, McKinley Chalet Resort (Seasonal)
      • Apr 2007 - Sep 2007

      • Sales increased $1.3 million to $1.5 million from 2006-2007. • Managed a 50-person multinational staff. • Controlled and diffused employee issues and customer complaints on a daily basis. • Developed inter-staff activities that enhanced corporate culture. • Certified in ServSafe Food Handling, TIPS (Training for Intervention Procedures) and HACCP (Hazard Analysis Critical Control Points.) • Assisted in employee scheduling, purchasing, receiving, recording inventories and cash handling.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Winona Program Director
      • Aug 2003 - Apr 2007

      • Scheduled and directed all classes and performances. • Communicated regularly and positively with customers and other local activities directors. • Developed and implemented a successful marketing strategy. • Examined cost-cutting opportunities. • Made chief decisions on a daily basis. • Coached six teams. • Scheduled and directed all classes and performances. • Communicated regularly and positively with customers and other local activities directors. • Developed and implemented a successful marketing strategy. • Examined cost-cutting opportunities. • Made chief decisions on a daily basis. • Coached six teams.

    • Direct Marketing Associate/Cheer Distributor Sales Representative
      • Jul 2004 - Sep 2005

      •Product Analysis- Analyzed and reviewed the need for existing product lines based on current marketing segments using data collected from sales. •New Product Research- Attended various events to research and explore new products for the catalog. •Sales- Managed distributor accounts. (Sales calls, promotions, purchase orders, etc.) •Catalog Development- Significantly contributed to the new catalog layout and design. •Product Analysis- Analyzed and reviewed the need for existing product lines based on current marketing segments using data collected from sales. •New Product Research- Attended various events to research and explore new products for the catalog. •Sales- Managed distributor accounts. (Sales calls, promotions, purchase orders, etc.) •Catalog Development- Significantly contributed to the new catalog layout and design.

Education

  • Winona State University
    B.S., Business Administration
    2001 - 2007
  • University of Minnesota - Carlson School of Management
    Executive Education: Emerging Leaders Bootcamp
    2016 - 2016
  • Winona State University
    Study Abroad: Pacific Challenge
    2008 - 2008

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