Melissa Bryson

RVP, Compliance & Quality Control at Corvias
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Credentials

  • Accredited Residential Manager® (ARM®)
    IREM
  • National Apartment Leasing Professional (NALP)
    National Apartment Association

Experience

    • United States
    • Strategic Management Services
    • 300 - 400 Employee
    • RVP, Compliance & Quality Control
      • Aug 2023 - Present

      Lead the development, implementation, and monitoring of standard operating procedures across the DoD housing portfolio & provide support to leaders charged with day-to-day execution. Responsible for ensuring appropriate operational systems, processes & controls are in place to successfully meet objectives. Support community teams to achieve and maintain quality and compliance requirements that align with contractual obligations, partnership & resident expectations.

    • Operations & PM Compliance Director
      • Apr 2022 - Aug 2023

      Responsible for setting the standard for excellence and consistency across the portfolio by ensuring SOPs support the Company’s mission, communicate leadership’s expectations, and provide clear direction to team members. Also responsible for leading all installation-level property management employees and the day-to-day operation of a multi-family property management portfolio; accountable for the installation’s financial results.

    • Operations Director
      • Oct 2011 - May 2022

      Senior leader of a property management portfolio within a military installation. Oversee annual budget, perform careful analyses of on-going expenditures to control costs and strategically work to maximize revenue and the overall long-term health of the program. Lead the development of five-year out-year development plans to sustain the construction, operations, maintenance and management of housing. Manage daily operations by overseeing financials, key performance indicators and employee performance of 50+ employees. Represent company interests before all relevant parties, including Department of Defense, city representatives and regulatory entities. Show less

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Community Manager
      • Sep 2007 - Aug 2010

      Revitalized an under-performing bond property through aggressive expenditure analysis, historical trending, targeting growth potential, reducing unnecessary expenses, and intensive staff training. Exceeded occupancy objectives by 8% in an economically challenged market, administered a capital improvement plan, and prepared detailed expense summaries on a regular basis. Revitalized an under-performing bond property through aggressive expenditure analysis, historical trending, targeting growth potential, reducing unnecessary expenses, and intensive staff training. Exceeded occupancy objectives by 8% in an economically challenged market, administered a capital improvement plan, and prepared detailed expense summaries on a regular basis.

    • Property Manager
      • May 2006 - Sep 2007

      Increased occupancy by 9% over prior year; raised effective rents, reduced expenses, expanded revenue enabling profitable sale of large student housing property. Wrote clear and concise owner's reports based on findings from quarterly financial statements. Implemented a resident-services system, integrated technology and organized a successful marketing program. These efforts improved communication with residents, enhanced the quality of services, and improved budget performance. Increased occupancy by 9% over prior year; raised effective rents, reduced expenses, expanded revenue enabling profitable sale of large student housing property. Wrote clear and concise owner's reports based on findings from quarterly financial statements. Implemented a resident-services system, integrated technology and organized a successful marketing program. These efforts improved communication with residents, enhanced the quality of services, and improved budget performance.

  • Sevo Miller
    • Atlanta, GA
    • Property Manager
      • Nov 2003 - May 2006

      Responsible for improving a 400+ unit under performing apartment community. Successfully increased occupancy from 79% to 96% through strategic marketing efforts and consistent team training. Maximized gross rent collection and minimized vacancy loss, delinquency and expenses. Responsible for improving a 400+ unit under performing apartment community. Successfully increased occupancy from 79% to 96% through strategic marketing efforts and consistent team training. Maximized gross rent collection and minimized vacancy loss, delinquency and expenses.

    • Real Estate
    • 300 - 400 Employee
    • Senior Property Manager
      • Apr 1999 - Nov 2003

      Oversaw the operations of two geographically dispersed apartment communities. Led revenue and expense training efforts for the entire Atlanta portfolio of 20+ apartment communities. Responsible for ensuring brand consistency and standardization across the portfolio. Oversaw the operations of two geographically dispersed apartment communities. Led revenue and expense training efforts for the entire Atlanta portfolio of 20+ apartment communities. Responsible for ensuring brand consistency and standardization across the portfolio.

    • Assistant Community Manager
      • Mar 1998 - Apr 1999

      Handled all aspects relating to the lease up of an apartment community including lease paperwork, resident relations, marketing and accounts receivable functions. Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants. Handled all aspects relating to the lease up of an apartment community including lease paperwork, resident relations, marketing and accounts receivable functions. Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Leasing Consultant/Trouble Shooter
      • Nov 1995 - Mar 1998

      Traveled between Atlanta and North Carolina communities to assist distressed and underperforming apartment communities with revenue and expense challenges. Traveled between Atlanta and North Carolina communities to assist distressed and underperforming apartment communities with revenue and expense challenges.

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