Experience

CLOSED! Forest Park Medical Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Director of Patient Access and Health Information

  • Feb 2009 - Present

  Patient Access, Registration & Scheduling, PBX, HIM. 15 FTEs • Promoted to Director of Patient information February 2015. As a result of strong leadership within Patient access and demonstrated results reducing unbilled accounts, while in the Interim HIM position • Direct staff education to provide timely, courteous and knowledgeable response to information requests. • Reduced Unbilled days by 30% • Work in conjunction with the shared services office in the implementation plan for ICD-10 readiness, training and rollout, with appropriate internal and external departments to ensure testing is complete and functional. • Identifies and implemented quality measures for staffing to increase departmental productivity Show less



Texas Health Resources

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Department Assistant/Billing Clerk

  • Apr 2004 - Feb 2009

  OR, PACU, DSU and Pre- Op • Order and Charge Entry for: OR cases and blood work • Register patients • Scheduler • All Clerical duties for the Perioperative department • Responsible for billing, all operating room procedures OR, PACU, DSU and Pre- Op • Order and Charge Entry for: OR cases and blood work • Register patients • Scheduler • All Clerical duties for the Perioperative department • Responsible for billing, all operating room procedures