Experience

CrowleysDFK

• Ireland
• Accounting
• 1 - 100 Employee

• Junior Auditor

  • Jul 2022 - Present



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Feb 2019 - Jun 2022

  Duties as the role of a crew member and crew trainer include:• Always being a role model for the crew by constantly carrying out correct safety and cleanliness procedures in the restaurant, food, and non-food related • To produce gold-standard products and services to our customers every time • To train and coach crew to a high standard to meet our customer's expectation• Carry out initial and ongoing training on the crew by carrying out station observation checklists and testing the crew's knowledge (carried out on new and existing crew)• Making decisions in difficult or problematic situations in the absence of a manager as well as assisting managers in making decisions • Handling customer complaints and diffusing heated situations if they shall arrive to provide customer satisfaction• Working as a team communicating to smoothly carry out handovers and transitions throughout the day to smoothly run the restaurant • To provide feedback and present ideas to managers to improve operations



CrowleysDFK

• Ireland
• Accounting
• 1 - 100 Employee

• Summer Intern

  • Jun 2021 - Aug 2021